IT Program Coordinator I

Job Title

IT Program Coordinator I

Agency

Texas A&M University

Department

Technology Services - Research and Education Network

Proposed Minimum Salary

$4,583.34 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

Connecting People, Technology, and Impact

Are you energized by bringing programs to life, building strong stakeholder relationships, and using technology to solve real‑world problems? Join our team as an IT Program Coordinator I, where you’ll play a key role in planning, developing, and supporting innovative technology‑driven programs that make a lasting impact. In this role, you’ll collaborate with IT leaders, engineers, vendors, and program participants to ensure seamless coordination, clear communication, and successful program delivery—both on campus and beyond.

How You Will Contribute:

Program Planning & Development

• Partner with IT leadership to plan, implement, and evaluate technology programs
• Help define goals, projects, policies, and procedures—while troubleshooting and researching solutions
• Collaborate with directors to create and expand new initiatives
• Assess client needs by mapping current and future business processes through technology
• Support engineering‑related projects
• Follow up with clients and stakeholders, including occasional travel

Documentation & Record Management

• Maintain program documentation and membership records
• Prepare reports, meeting agendas, and detailed meeting minutes
• Document business processes, functional requirements, and technical specifications
• Track circuit installations, changes, and disconnects

Stakeholder Engagement

• Coordinate and facilitate meetings, including off‑site sessions
• Support training efforts with materials, maps, and end‑user documentation
• Create and distribute newsletters for program members
• Schedule communications and invitations with timely, relevant information

Procurement & Vendor Coordination

• Manage vendor quotes and contract renewals
• Create web documentation and process product‑receiving records

Training & Professional Development

• Participate in ongoing training and professional growth opportunities

And of course—support additional initiatives as needed.

What you need to know

Salary: $4,583.34 monthly

Required Qualifications

• Bachelor’s degree—or an equivalent combination of education and experience
• At least two years of related professional experience

Preferred Qualifications

• Two years of networking experience
• Two years of project management experience
• Two years of customer or vendor relationship management experience

Skills That Set You Apart

• Strong interpersonal and collaborative skills
• Ability to juggle multiple priorities with confidence and clarity
• Analytical thinking with excellent organizational skills
• Proficiency with word processing, spreadsheets, and databases
• Familiarity with document repositories (e.g., Laserfiche or similar)
• Knowledge of ITIL or IT service management practices

Work Environment & Expectations

• Regular computer and phone use
• Ability to travel independently (approximately 10–15%)
• Occasional work outside standard business hours—including evenings or weekends—to support technology services
• This is a security‑sensitive position requiring compliance with applicable state, federal, and university policies
• Export‑control authorization is required prior to employment

Physical Requirements

• Ability to travel independently to other and/or remote locations by driving and/or flying on commercial airlines.

Other Requirements and Factors

• This position may require up to 10-15% or more travel
• This position is security sensitive and is restricted to U.S. citizens only
• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures
• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements
• This role may require working outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems

Export Control

• This position will require export-control authorization prior to starting employment.

Ready to make an impact through thoughtful coordination and technology leadership? Apply today and help shape programs that move our community forward.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.