Agency Partner Manager - Scaled Growth

About the Team The Scaled Growth Team is a strategic engine within TikTok, focused on driving global new client acquisition through high-impact agency partnerships. The team plays a critical role in building and enriching a high-quality client pipeline, working closely with direct sales to support sustainable, long-term growth. By identifying scalable opportunities and unlocking new markets, the team accelerates business expansion while ensuring consistent, high-quality client engagement.

Responsibilities - Build and grow successful win-win partnerships with existing media/digital agencies and TikTok Shop partners: support their long term growth through strategic partnerships - Establish and maintain both C-Level & tactical relationships with agencies, ensuring TikTok is a top partner to them - Leverage insights, data, benchmarks to lead strategic conversations and support the agencies and their clients' growth - Develop strategies to improve media agencies performance, including: - Consulting on media/digital agencies’ scale up - Providing creative insights and best practices - Providing guidance and expertise regarding budgets and revenue targets - Manage media agencies at scale; monitoring the partner's performance through tools and timely communication with clients - Be a point of contact to agencies, supporting them in their future growth and onboarding new clients - Using both experience and insights to reactively troubleshoot any existing challenges, as well as proactively planning for any potential future challenges to growth - Gather insights from client interaction, and effectively represent your agencies and their clients needs to internal cross-functional stakeholders (Ads Review, Finance, Product etc.) to ensure excellent customer experience. - Work across multiple teams including Sales, Product and Marketing and contribute to develop the agency business on a broader scale by being the voice of agencies in internal conversations

Minimum Qualifications - Sharp client focus and motivated by thriving customer success - Problem solver capable of navigating ambiguity and proactively provide effective solutions to customer needs

Preferred Qualifications - Minimum 5 years of relevant experience working closely with agencies, resellers, consulting businesses is not strictly required but it will be regarded as a plus - Media buying experience with other digital marketing platforms is a plus - Strong attention to detail and a proven ability to balance priorities to meet deadlines - Sound analytical skills - Experience working with revenue targets in a fast paced, client facing environment. - A genuine passion for consultative selling, strategy and seeing your impact through the growth of a book of business - Basic knowledge or experience with TikTok monetization solutions as a plus