Program Manager, TikTok LIVE Ecosystem

About the Team The TikTok LIVE Ecosystem team's mission is to create a sustainable livestream ecosystem. We strive to ensure our users and creators a high quality experience on the platform. This role will be based in Los Angeles, CA.

Responsibilities - Create best practices and procedures for livestream ecosystem team - Manage key initiatives within the team to complete on time - Leverage data to drive priorities and projects - Work with cross-functional teams, including PMs, Ops, Policy, Data Science, etc., to ensure smooth progress of projects - Coordinate various requests and constraints from partners and stakeholders - Facilitate communication across multiple teams and leadership

Minimum Qualification(s): - BA/BS degree or equivalent practical experience. - 2+ years of experience in program management, operations, policy, trust & safety, content quality, moderation, or ecosystem analysis. - Experience working in content, creator, platform integrity, trust & safety, monetization, or related ecosystem-facing environments. - Strong analytical and structured problem-solving skills, with the ability to synthesize case-level observations into broader ecosystem insights and recommendations. - Experience using data and operational signals to identify trends, investigate root causes, and support decision-making. - Excellent written and verbal communication skills, with the ability to drive alignment across cross-functional stakeholders.

Preferred Qualification(s): - Experience working on UGC, creator, livestreaming, content, or monetization products. - Familiarity with content ecosystems, moderation environments, or policy enforcement frameworks. - Experience building reporting, review, or quality mechanisms to improve operational performance. - Comfort using spreadsheets, dashboards, and AI-enabled analytical tools to support decision-making and execution. - Ability to operate effectively in ambiguous, fast-changing environments and drive improvements across multiple teams, including vendors and internal partners