TikTok Shop Business Operations (BPO) Specialist (Third-party Associate, Japan)

About the Team The TikTok Shop operations team aims to build an efficient and diverse content-commerce ecosystem. Its sub-teams work closely together to maximise value and solve problems for sellers, creators and users.

Key Responsibilities • Revenue-related Data Collection, Analysis & Administrative Support (50%): collect and analyse sales / revenue-related data, support materials preparation and provide general administrative support to the team. • Internal Training Materials (30%): create internal training materials for the team and related departments. • Incentive Configuration & Distribution (20%): use internal tools to configure and distribute incentives targeted at sellers and creators.

Working Conditions • Working hours: 10:00–19:00, 1-hour break (nominally 12:00–13:00, may be taken flexibly according to workload) • Overtime: approximately 20–30 hours per month • Office: ByteDance K.K. Head Office, Shibuya Hikarie

Minimum Qualifications • 1+ years of data analysis experience using BI tools (required). • Able to collect and analyse sales / operations data accurately and support preparation of business materials. • OA skills: Word intermediate, Excel intermediate, PowerPoint beginner; Access not required. • Able to work with Lark (internal communication) and Zoom (meetings). • Language requirement：TOEIC 730 recorded in the staffing request. Used for internal materials.

Preferred Qualifications: • SQL proficiency.

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3 months temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy