Account Manager

Nylok LLC

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Responsible for providing overall customer service, data entry and maintaining relationships of existing customers to manage and increase sales volume.

• Receive and process quote packages including drawing interpretation. Recommend pricing.

• Enter orders, both process-only and source and supply orders requiring inventory purchases. Enter new part numbers into system for proper reporting. Enter customer expedite requests.

• Represents Nylok at various trade show activities.

• Manage incoming orders, track progress and oversee product shipments through IQMS system.
• Follow-up on customer quotes and product sample orders as assigned by Business Development Managers or Operations Managers.

• Respond to requests from customers for information; contact customers regarding orders that are ready-to-ship.

• Provide technical support to customers as necessary.

• Plan and prioritize schedule to meet goals established annually by the GM/BUM.

• Update Production Schedule as necessary.

• Other duties as assigned by management.

• This is a Monday- Friday in office position. The salary range to start is between $70,000+ sales incentive to start, depending on experience.

To perform the job successfully, an individual should demonstrate the following competencies

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.

• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills.

• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Meets commitments.

• Team Work - Contributes to building a positive team spirit; Puts success of team above own interests.

• Communication; Oral and Written - Speaks clearly and persuasively in positive or negative situations; Responds well to questions. Writes clearly and informatively in a professional manner.

• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

• Motivation - Sets and achieves challenging goals; Highly self motivated; Results driven.

• Planning/Organizing - Prioritizes and plans work activities; Sets goals and objectives.

• Professionalism - Follows through on commitments.

POSITION QUALIFICATION:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE

• Bachelor’s Degree preferred or equivalent combination of education and experience.
• Minimum of 2-5 years similar experience in a manufacturing environment.

KNOWLEDGE/SKILLS

• Well-developed oral and written communication skills.
• Demonstrated creative problem solving skills.
• Understanding of various computer applications.

Pay Range:

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We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.