Assistant to Property Manager

Job description:

About the Role

We are looking for a reliable, detail-oriented, and experienced Assistant to the Property Manager to support the daily operations of a busy Australian property management team. This role is ideal for someone who thrives in a fast-paced environment and has hands-on experience using Australian property management platforms and workflows across multiple Australian states including Queensland, New South Wales, Victoria, Western Australia, and South Australia.

Key Responsibilities

- Assist the Property Manager with day-to-day operations and administrative tasks.

- Coordinate with tenants, landlords, vendors, and tradespeople regarding maintenance requests, inspections, and lease matters.

- Prepare and manage property-related documents including leases, Form 6s, entry/exit reports, notices, contracts, and correspondence.

- Maintain accurate and up-to-date records across property management systems and CRMs.

- Respond to tenant and client inquiries professionally and in a timely manner.

- Manage property listings, advertise vacancies, coordinate open homes, and assist with tenant screening processes.

- Monitor rent arrears, invoice processing, payment tracking, and follow-up communications.

- Assist with routine inspections, maintenance scheduling, and compliance tracking.

- Support inbox and calendar management for the Property Manager.

- Utilize Australian property management tools and platforms to streamline operations and reporting.

- Assist with ad hoc administrative tasks and special projects as required.

Tools & Platforms

Candidates with hands-on experience using the following Australian property management platforms will be highly regarded:

- AILO

- PropertyMe

- PropertyTree

- Console Cloud

- Inspection Express

- IRE

- Our Property

- Palace

- Managed App

- RP Data / CoreLogic

- realestate.com.au http://realestate.com.au

- Domain

- Canva

- Google Workspace

- Microsoft Office Suite

- Trello, Monday.com http://Monday.com, ClickUp, or Asana

Qualifications

- Proven experience working in Australian Property Management as a Property Management Assistant, Leasing Assistant, or similar role.

- Strong understanding of Australian property management processes and legislation across QLD, NSW, VIC, WA, or SA is highly preferred.

- Experience using AILO and other AU property management systems is required.

- Excellent communication skills, both written and verbal.

- Strong attention to detail and ability to multitask effectively.

- Highly organized with strong time management skills.

- Ability to work independently with minimal supervision in a remote environment.

- Professional, proactive, and customer-service oriented.

Requirements

- Reliable internet connection with backup option preferred.

- Quiet and professional work-from-home setup.

- Available to work full-time on a PH dayshift schedule.

Why Join Us?

- Competitive salary package

- Permanent work-from-home opportunity

- Stable dayshift schedule

- Supportive and professional team environment

- Opportunity to grow within a dynamic Australian property management business

Apply today and become part of a growing and professional remote property management team!

Job Type: Full-time

Benefits:

- Company events

- Opportunities for promotion

- Pay raise

- Work from home

Work Location: Remote