Communications Manager

Our US-based client is seeking an accomplished Communications Manager to spearhead internal and franchise communications within a rapidly expanding network. In this pivotal role, you will craft high-impact, engaging communications that strengthen connections between the franchisor, franchisees, and agents through clear, consistent, and compelling messaging.

The ideal candidate is a skilled communicator with a proven track record managing cross-platform communications, designing engaging email campaigns, and driving audience engagement through strategic messaging.

Key Responsibilities

- Develop and implement communication strategies tailored to the franchise network.

- Write engaging emails, newsletters, announcements, and internal communications.

- Create captivating content across a variety of communication channels.

- Boost engagement and ensure that key messages effectively reach franchisees and agents.

- Collaborate with leadership to communicate business updates, new initiatives, campaigns, and company announcements.

- Uphold a consistent brand voice throughout all communications.

- Edit, proofread, and optimize content for clarity, professionalism, and maximum impact.

- Manage communication calendars and ensure timely delivery of all messaging.

- Monitor engagement metrics and advise on improvements to communication strategies.

- Support communication initiatives for company events, campaigns, and major announcements.

Requirements

Essential

- Demonstrated experience in Communications, Corporate Communications, Internal Communications, Public Relations, or a related field.

- Exceptional written and spoken English communication skills.

- Advanced copywriting, editing, and proofreading abilities.

- Experience designing engaging email campaigns and business communications.

- Proficient managing communications across multiple digital platforms.

- Strong project management and organizational skills.

- Ability to manage multiple projects and meet deadlines.

- Self-motivated and comfortable working independently in a remote setup.

Highly Desirable

- Previous experience supporting franchise or multi-location businesses.

- Experience collaborating with US-based organizations.

- Familiarity with email marketing platforms (e.g., Mailchimp, HubSpot, Campaign Monitor).

- Experience using content creation tools such as Canva.

- Understanding of communication analytics and engagement reporting.

Skills & Attributes

- Exceptional storytelling and content creation capabilities.

- Strategic thinker with superb attention to detail.

- Creative, proactive, and solution-oriented mindset.

- Excellent interpersonal and stakeholder management skills.

- Highly organized, deadline-driven, and collaborative.

- Professional and adaptable approach in all situations.

What We Offer

- 🏡 Permanent Work From Home (Philippines-Based)

- 🕘 Full-Time | Monday to Friday | US Eastern Standard Time (EST)

- 💰 Competitive Salary (Based on Experience)

- 📈 Long-Term Career Opportunity

- 🌎 Work Directly with a US-Based Client

- 🤝 Supportive and Collaborative Team