Project Manager

ABOUT THE ROLE

vdBA SecureOps is building a security-led managed services practice for life sciences clients. The Project Manager owns the delivery of client projects — onboardings, migrations, and infrastructure/security rollouts — keeping them on scope, on time, and on budget. We’re looking for someone who has done this at an existing MSP, in a multi-client environment, not an internal-only PMO.

KEY RESPONSIBILITIES

Project Delivery & Ownership

- Own end-to-end delivery of client projects — onboardings, migrations, rollouts, and infrastructure/security implementations — from kickoff through closeout.

- Build and maintain project plans, timelines, budgets, and resource schedules; keep projects on scope, on time, and on budget.

- Coordinate engineers, client stakeholders, and vendors to keep work moving and dependencies unblocked.

Client & Stakeholder Management

- Serve as the primary point of contact for clients during active projects — running kickoffs, status updates, and closeouts.

- Set and manage expectations on scope, timeline, and deliverables; communicate changes and risks clearly and early.

- Partner with client success on smooth handoffs from sold deal to delivery to steady-state support.

Process, Tooling & Documentation

- Manage projects in the PSA (ConnectWise or similar), keeping tasks, time, and status accurate and current.

- Maintain project documentation — SOWs, project plans, RAID logs, change requests, and closeout documents.

- Standardize and improve project delivery templates, playbooks, and processes as the practice scales.

Resource & Financial Coordination

- Coordinate engineering resourcing across concurrent projects with service desk and engineering leadership.

- Track project profitability, hours burn, and scope changes; flag overages and change orders promptly.

- Report project health, milestones, and risks to leadership.

Cross-Functional Coordination

- Act as connective tissue across engineering, security, and client success so project commitments are delivered operationally.

- Escalate and drive resolution of cross-functional blockers.

- Feed recurring project issues back into process and template improvements.

QUALIFICATIONS

Required

- Must come from an existing MSP — direct experience managing client-facing IT projects in a multi-client managed-services environment, not internal-only PMO work.

- Proven track record delivering IT projects on time, on scope, and on budget (onboardings, migrations, infrastructure/cloud/security rollouts).

- Strong command of project management fundamentals: planning, scheduling, budgeting, scope/change management, and risk management.

- Hands-on experience with a PSA (ConnectWise or similar) for project and time management.

- Excellent communication and stakeholder-management skills — comfortable running client-facing meetings.

- Highly organized and detail-oriented, able to juggle multiple concurrent projects.

- Located in the Central time zone (preferred) or in/near Boston, San Francisco, or San Diego / Orange County / Los Angeles.

Preferred

- PMP, CAPM, PRINCE2, or similar project management certification.

- Experience serving life sciences or biotech industries.

- Familiarity with Microsoft 365/Azure migrations and security/compliance projects (SOC 2, HIPAA, HITRUST).

- Experience in a security-led MSP environment.

- Familiarity with project/portfolio and collaboration tooling (e.g., Asana, Smartsheet, Microsoft Project).

What We’re Looking For

- A driver who keeps projects — and people — moving without dropping the details.

- A clear, calm communicator clients trust to run their project.

- A fast learner who is energetic and adaptable in a fast-growing environment.

vdB&A is an equal opportunity employer. We welcome and consider qualified applicants regardless of race, religion, gender identity, sexual orientation, disability, or any other status protected by applicable law.