Customer Service Coordinator

Location:

675 Alberta Drive Amherst, NY 14226

Availability Requirement for this role:

Morning, afternoon, evening (includes weekends).

Age Requirement:

Must be 18 years or older

Time Type:

Full time

Pay Range:

$17.50 - $18 / hour

Why Work Here

Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

Job Description:

In this position, you’ll ensure the Front End operates smoothly and employees have the tools and resources needed to provide incredible service to customers exiting the store. If you have an outgoing personality and are looking for an opportunity to use your leadership skills, this could be the role for you!

What will I do?

• Proactively approach customers, assist them in locating products, and answer any questions they have
• Promptly respond to assist cashiers to meet customer needs quickly and efficiently
• Monitor customer flow and traffic patterns throughout the store, manage the right number of open lanes and run registers as necessary to reduce customer wait time

Required Qualifications

• Customer service experience