Carrier Sales Representative (US Logistics)

Zelh is a fast-growing outsourcing company that partners with leading US logistics organizations.

Our mission is to become the most reliable outsourcing partner by delivering consistently high-quality services while building long-term relationships with our clients, employees, and partners. We believe that personal attention, timely communication, continuous improvement, and respect are the foundation of everything we do.

We are looking for a proactive Carrier Sales Representative to join our growing logistics team. In this role, you will manage the full shipment lifecycle-from quoting customers and securing freight opportunities to carrier management, shipment tracking, and delivering exceptional customer service.

This is an excellent opportunity for logistics professionals who enjoy working in a fast-paced environment, building relationships with customers and carriers, and finding solutions that keep freight moving efficiently.

Responsibilities

• Source and prospect carriers who can consistently operate in the company’s most heavily used lanes
• Build strong relationships with carriers and develop reliable capacity
• Onboard new carriers
• Negotiate rates while maintaining strong service levels
• Cover available shipments and ensure loads are executed successfully
• Work closely with the Track & Trace team and Customer Sales team
• Maintain communication with customers and provide updates as needed
• Update the TMS accurately and as needed
• Make pickup and delivery appointments when required
• Be a strong team player and communicate effectively with both internal teams and customers
• Take ownership of assigned freight and follow through from coverage through execution

We're looking for someone who has:

• Previous experience in US freight brokerage, logistics,carrier sales, freight operations, or customer operations.
• Strong understanding of truckload transportation and freight brokerage processes.
• Excellent negotiation and relationship-building skills.
• Strong verbal and written English communication skills.
• Outstanding customer service mindset.
• Strong multitasking, organizational, and problem-solving abilities.
• High attention to detail and ability to work in a fast-paced environment.
• Self-motivated attitude with the ability to work independently while collaborating effectively with the team.

Working Conditions

• Working schedule: Monday-Friday 8am - 5pm CST
• Competitive salary in USD
• Performance-based bonus opportunities
• Remote or office work (depending on location)
• Equipment provided
• Paid time off
• English courses
• Professional development opportunities
• Supportive international team with clear career growth opportunities

If you're passionate about logistics, enjoy building customer relationships, and thrive in a fast-moving environment where every day brings new challenges, we'd love to hear from you and welcome you to the Zelh team.