Clinical Research Medical Assistant

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!

DelRicht is a clinical research company dedicated to providing an excellent customer experience to patients in our clinical trials. Our trials provide new treatment options for our patients; ultimately, our goal is to get new medications FDA approved! We hold our team members to a high standard of excellence and seek an energetic, positive, quick learner to be a part of our growing Louisville team.

Clinical Research Medical Assistant’s Main Objective: Provide excellent patient care and a memorable experience for patients in our clinical research studies. In this role, you'll deliver:

• A fun, positive and comfortable patient experience for patients enrolled in our clinical trials
• Efficient, accurate completion of patient care visits, maintaining 100% compliance with clinical trial protocols
• Timely, accurately clinical data entry across multiple online electronic medical record systems
• Serve as a trusted resource for pharmaceutical sponsors, contract research organizations, and our physician partners.
• Deliver a memorable customer experience onsite, and instill confidence in our customers through clear, constant virtual communication when clients are not on-site.
• Maintain strong physician partnerships, serving as a knowledgeable resource to our physicians for scheduling, patients, and protocols

Skills needed to win:

• 1+ year of professional experience
• Preferred B.S. or B.A. from any accredited university
• Preferred: Professional experience in a patient-facing or healthcare position
• Preferred: Experience in a frontline, customer-facing service role
• Coffee drinkers preferred... tea drinkers accepted :)

The Right Candidate Will:

• Be self motivated! Energetic! Positive!
• Focus on providing exceptional patient care and creating memorable experiences
• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
• Believe in high quality and have a high standard of compliance to our study protocols
• Be remarkably organized
• Be skilled at problem solving, planning and being proactive
• Accept ownership of tasks from inception through completion and assume responsibility for personal success

DelRicht Research’s Core Values: Production, Humility, Consistency

• Production: We deliver on our promises, take action, and solve problems proactively.
• Humility: We support each other, bring enthusiasm, and embrace change.
• Consistency: We value accuracy, persistence, and staying calm under pressure.

Team Perks & Benefits at DelRicht Research:

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals
• Professional Development Program tailored to each team member’s profess goals. Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential!
• Success-Driven Environment where data drives our decisions and insights. Be a part of a winning team that prioritizes transparency, continuous improvement, and success!

Job Type: Full-Time, 40+ hrs Location: On-site in Louisville, KY Hours and Schedule: 8am-5pm, Monday through Friday

Visit our website to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.