Culinary Operations Analyst - Eataly Corporate

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Culinary Operations Analyst is a key member of the Research & Development team, responsible for recipe management, operational standardization, program alignment, menu profitability, and store compliance across Eataly North America. This role partners closely with Culinary, QSR, Beverage, Hospitality, Product, Master Data teams to ensure recipes costing, nutritional information, and menu performance align with company standards and business objectives.

• Partner with the Corporate Culinary Managers to develop, maintain, and optimize recipes across Eataly North America.
• Lead the standardization and centralization of recipes for all restaurant concepts, QSR outlets, and prepared food programs.
• Monitor and analyze virtual menu performance and margin trends, coordinating corrective actions with Culinary and QSR teams.
• Support the development, costing review, and maintenance of RPMs (Recipes, Pricing, and Margins) for Restaurants and QSR.
• Manage pricing updates for Retail and Restaurant POS systems in collaboration with Master Data teams.
• Collaborate with the Director of Culinary and QSR, Product Team on cost-control initiatives and menu optimization strategies to support profitability and margin performance.
• Generate forecasting, KPI, and operational reports to measure program performance, support business planning, and drive informed decision-making.
• Manage ingredient substitutions, ensure recipe compliance with approved product catalogs, and implement recipe modifications in response to pricing fluctuations, product availability, or operational requirements.
• Monitor ingredient cost fluctuations and partner with FP&A teams to facilitate pricing and cost updates within D365.
• Support new menu launches, seasonal activations, and operational initiatives by ensuring recipe accuracy, costing integrity, and system readiness across all stores.
• Communicate recipe updates, ingredient changes, and procedural modifications to store teams and key stakeholders.
• Partner with Culinary and QSR Managers to develop and maintain nutritional information and labeling requirements for Pronto, QSR, and Fresh Pasta programs

Qualifications

• Experience in Hospitality, Food & Beverage, Culinary Operations, or a related field.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
• Strong organizational skills with exceptional attention to detail.
• Excellent communication and cross-functional collaboration skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Adaptable, resourceful, and capable of responding effectively to evolving business needs.

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays.
• Ability to travel up to 10% of the time.

Annual Salary Range: $68,500 - $75,000

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.