Call Center Agent Inbound - Dutch (m/f/d)

As a Customer Service Representative, you will be the friendly and professional voice for our clients, handling incoming calls with care and attentiveness. After each call, you’ll summarize the key details in a call log and pass it along to the appropriate client.

We offer you the exciting opportunity to live and work on a beautiful island, where you can enjoy a fulfilling work-life balance. You'll be part of a dynamic, supportive team that can’t wait to welcome you aboard!

This is you:

• You are fluent in Dutch, both written and spoken, at a native level.
• You have a good command of English.
• You’ve successfully completed your education or university studies and have already gained some professional experience in an office setting.
• You have a passion for customer communication and bring persuasion skills and persistence to the role.
• You possess solid PC skills and have a service-oriented mindset, with a natural focus on customer care.

What we offer you:

✅ Permanent employment – with full-time or part-time options tailored to you. ✅ Attractive compensation – with monthly performance bonuses to recognize your achievements. ✅ 24 paid vacation days – plus regulated public holidays. ✅ Accommodation options – for the first three months (for a fee). ✅ Support with administrative tasks – we'll assist you with registering for tax and social security numbers (NIE and NAF). ✅ Free Spanish language course – to help you integrate quickly into local life. ✅ Private health insurance – for your complete peace of mind. ✅ Smooth onboarding – through a paid, 5-day introductory training to prepare you for success. ✅ Mental wellbeing – Access to 2 free sessions of psychological support via Instahelp, with additional sessions available at extra cost.