Staff Site Reliability Engineer

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Role Summary

Who You Are

What you will do

• Define and execute the technical strategy for Observability & Alerting, Platform Infrastructure, and operational excellence.
• Lead the evolution of reliable, scalable, secure, and efficient cloud platforms and distributed systems.
• Champion SLIs, SLOs, error budgets, capacity planning, operational readiness, and automation across the service lifecycle.
• Lead the organization through complex production incidents and turn post-incident learning into permanent engineering improvements.
• Build self-service platform capabilities that reduce toil, improve engineering safety and velocity, and make every team more capable of owning their own reliability.
• Mentor engineers and serve as a trusted technical authority for long-term reliability and platform direction.

Qualifications

• 12+ years of experience in software engineering, infrastructure, platform engineering, or SRE, including 6+ years in SRE and 3+ years leading complex, cross-functional technical initiatives for distributed production systems.
• Expert-level depth in observability and platform infrastructure, with broad expertise in incident response, capacity planning, automation, and reliability engineering.
• Advanced experience with a major container-orchestration platform, preferably Kubernetes, and an observability platform such as New Relic, Datadog, or equivalent.
• Strong software-engineering ability in Python, Go, Bash, or another general-purpose language, with experience building production tooling, automation, or platform capabilities.
• Proven ability to mentor engineers and communicate technical risk clearly to engineering, product, and executive audiences.
• Experience in a regulated environment such as FedRAMP, CJIS, HIPAA, SOC 2, or PCI is strongly preferred.

Compensation Information: $240,000 - $280,000

The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for stock options, a paid time off policy, as well as a comprehensive benefits package.

Work Location Expectation: Remote or option to be hybrid/in-office in one the following locations: San Francisco, New York, Chicago, or Salt Lake City

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations thrive

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Opportunity to learn from a dedicated leadership team

- Top-of-the-line company swag

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Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.