Deployment Strategist, Flagship Account — Serval
Santa Clara, California, United States; Santa Clara
Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel’s AI Time platform.
Our team comprises top talent in AI, product development, and engineering—innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you.
About the Role
As a Senior Analytics Engineer/Data Engineer at Laurel, you’ll turn product and business data into clear, trustworthy insights leaders can act on. You’ll own the analytics lifecycle—from ingestion and modeling to BI visualization and decision enablement. You’ll deliver self-serve insights using SQL/Python and embedded BI (e.g., ThoughtSpot). You will also help define the design patterns and data infrastructure to scale.
We’re especially interested in candidates who thrive in early-stage environments and pair analytical rigor with clear storytelling. You’ll partner closely with our CX team to quantify and communicate Laurel’s ROI, and you’ll join customer-facing presentations. You will be able to translate complex methods for non-technical leaders while going deep with technical stakeholders when needed.
In addition, you’ll apply machine learning to real-world product and business problems. You should be comfortable prototyping AI/ML models in notebooks, experimenting with approaches (classification, clustering, regression, NLP, etc.), and translating findings into actionable insights for the product and business.
What you will do
You will be a great fit if you have
Nice to haves
Flexibility and Logistics
We encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status quo. Laurel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are not able to support visa sponsorship or relocation assistance.
If you think you'd be a good fit for this role, we encourage you to apply, even if you don’t perfectly match all the bullet points in the job description. At Laurel, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!
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