Collections Clerk

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

· Job Profile Summary

Supports standard and selected non-routine accounting activities to maintain accurate financial records, timely processing, audit-ready documentation, and compliance with accounting policies and procedures. Coordinates personal work priorities, task sequencing, and stakeholder handoffs to meet service-level, quality, and schedule expectations across assigned activities. Monitors documentation, balances, and transaction details to identify discrepancies, resolve routine issues within guidelines, and escalate exceptions with clear support. Drives consistency and efficiency by applying standard systems, maintaining organized records, and contributing to approved updates to templates, job aids, and local procedures.

· Job Description

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.

Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

Supports standard and selected non-routine accounting tasks, including reconciliations, transaction support, record maintenance, and close-related activities, in accordance with established procedures and deadlines.

Coordinates a personal work queue by prioritizing, resequencing, and completing assignments to meet daily service-level, quality, and throughput targets with minimal supervision.

Monitors accounting data, supporting documentation, and system outputs to identify discrepancies, validate totals, and maintain accurate and audit-ready records.

Conducts routine follow-up with internal partners and approved external contacts to obtain missing information, clarify documentation requirements, and support accurate handoffs.

Ensures compliance with accounting policies, documentation standards, internal controls, and established escalation procedures across assigned work.

Coordinates resolution of routine to moderately complex issues by applying defined procedures, documenting actions taken, and routing unresolved matters with supporting evidence.

Drives incremental improvements to job aids, templates, and local work practices that improve accuracy, consistency, and processing efficiency within the team’s scope.

· Additional Job Description

High School Diploma/GED or equivalent experience required.

2+ years of experience in accounting, accounts payable, accounts receivable, general ledger support, reconciliations, close support, or a related field required.

Certification in bookkeeping, accounts payable, accounts receivable, or accounting support preferred.

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High School Diploma/GED or equivalent experience required.

2+ years of experience in accounting, accounts payable, accounts receivable, general ledger support, reconciliations, close support, or a related field required.

Certification in bookkeeping, accounts payable, accounts receivable, or accounting support preferred.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned