Customer Service Representative - Patient Registration Team Lead
Lake Cumberland Regional Hospital
Indianapolis, IN
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.
Role Objective:
To bill out medical accounts with accuracy within defined timelines and reduce rejections for payers.
Preferred Profile: Assistant Managers, Deputy Managers, or Managers with minimum 10+ years of overall experience in US Healthcare operations.
Essential Duties and Responsibilities:
• Process Accounts accurately basis US medical billing within defined TAT • Able to process payer rejection with accuracy within defined TAT. • 24*7 Environment, Open for night shifts • Good analytical skills and proficiency with MS Word, Excel, and PowerPoint
Qualifications:
• Graduate in any discipline from a recognized educational institute. • Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. • Good communication Skills (both written & verbal)Skill Set: • Candidate should have good healthcare knowledge. • Candidate should have knowledge of Medicare and Medicaid. • Ability to interact positively with team members, peer group and seniors.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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Indianapolis, IN
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