Customer Service Representative ( Sign On-Bonus $2,000 )

Job Summary

Perform all tasks related to advanced real estate closing of vacation ownership involving deeded property, right to use, and financed sales. Ensure an efficient flow of the processing of contracts, entity and other typical contracts and loans from the time the initial contract package is received through review, closing document preparation, closing, loan origination and final recordation. Ensure that signed contract paperwork is accurate and contains all necessary information and documentation. Determine the validity of contract and closing documents in accordance with established guidelines. Conduct reviews of documents such as Trust Agreements and corporate documents to determine the individual authorities, provisions, and requirements outlined to purchase and/or encumber real estate. Perform general office duties (e.g., filing, sending emails, typing, faxing, and copying).

Responsibilities

• Review and audit executed real estate documentation (inclusive of cash and financed) for correctness and acceptability prior to closing.
• Determine validity of contract and closing documents in accordance with established guidelines.
• Review documents such as Trust Agreements and corporate documents to determine the individual authorities, provisions, and requirements outlined to purchase and/or encumber real estate.
• Review and understand Title Search results for reacquired transactions and take appropriate action when necessary to ensure clear transfer of ownership at closing.
• Verify the accuracy of all new owner information.
• Responding to internal and external requests for information regarding closing disbursement, issuance of checks, preparation of affidavits to Escrow Agent to release funds and preparing and distributing reports to appropriate parties.
• Follow all company safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to the manager.
• Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Perform other reasonable job duties as requested.

Specific Candidate Profile

Education/Experience

• Diploma or G.E.D. equivalent required.
• Minimum of one-year related experience.
• No supervisory experience required.

Skills & Attributes

• Excellent oral and written communication skills.
• Strong problem solving and troubleshooting skills.
• Ability to seamlessly work well with others on the team and across other teams within the organization.
• Strong attention to detail.
• Ability to multitask.
• Strong time management skills.
• Basic to intermediate level usage of Microsoft office software.
• Move, lift, carry, push, pull, objects up to 10 pounds without assistance. Sign On-Bonus $2,000

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.