SAP Change, Release & Compliance Analyst

Job Description

We are seeking a highly analytical and detail-oriented SAP Change, Release & Compliance Analyst to support the governance, validation, and controlled deployment of changes across our global Animal Health SAP landscape.

This role is ideal for someone who enjoys challenging assumptions, identifying risks before they become issues, and ensuring that documentation and system changes meet the highest quality and compliance standards. The successful candidate combines strong critical thinking skills with an exceptional eye for detail and acts as a trusted advisor to project teams, business stakeholders, Quality Assurance, and technology teams throughout the change lifecycle.

The global SAP platform supports critical business processes across Finance, Supply Chain, Manufacturing, Quality, and Commercial Operations, making the quality of change execution and documentation essential to business continuity and regulatory compliance.

Responsibilities

• Review and challenge requirements, testing evidence, change records, and SDLC deliverables to ensure accuracy, completeness, and regulatory compliance
• Drive documentation standardization and promote consistent ways of working across projects and support teams
• Establish and maintain end-to-end traceability between requirements, risks, testing activities, incidents, deviations, and releases
• Support change, release, and incident management processes in a regulated SAP environment
• Identify process gaps, quality risks, recurring issues, and opportunities for simplification and improvement
• Guide teams on validation, testing, documentation, and compliance expectations using a risk-based approach
• Partner with Quality Assurance and delivery teams to ensure inspection readiness and audit compliance
• Contribute to the development of templates, standards, governance processes, and service improvements

Required Skills & Experience

• Bachelor's degree or equivalent professional experience
• 3+ years of experience within IT service management, compliance, quality, validation, change management, release management, or regulated IT operations
• Experience working in a regulated environment (GxP, SOX, or similar)
• Strong experience with document governance, traceability, quality reviews, and process standardization
• Experience managing or supporting incidents, deviations, defects, CAPAs, or operational quality processes
• Excellent analytical and critical thinking skills with the ability to identify risks, inconsistencies, and improvement opportunities
• Strong written communication and stakeholder management skills

Preferred Skills

• Experience with SAP and enterprise-scale ERP environments
• Experience with Change & Release Management processes and tools (SAP ChaRM, ServiceNow, Jira, Azure DevOps, HP ALM, Xray, or similar)
• Knowledge of Computer System Validation (CSV), Computer Software Assurance (CSA), and risk-based compliance approaches
• Experience developing standardized operating models, templates, governance frameworks, or shared services
• Familiarity with audit support, inspection readiness, and compliance monitoring

What Success Looks Like

• The ideal candidate combines a quality and compliance mindset with strong service management experience
• They naturally look for patterns, drive standardization, and establish sustainable processes rather than solving issues individually
• They are comfortable challenging assumptions, ensuring traceability, and maintaining high-quality documentation while helping teams deliver changes efficiently and compliantly.
• What we value most: Critical thinking, process discipline, attention to detail, traceability, standardization, and the ability to translate compliance requirements into scalable operational practices

Required Skills:

Communication, GxP Validation, Identifying Risks, IT Change Management, IT Compliance Management, IT Incident Management, IT Service Management (ITSM), Release Management, Stakeholder Management

Preferred Skills:

Atlassian JIRA, Computer System Validation (CSV), HP ALM, SAP CRM, ServiceNow Platform

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Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

Yes

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

08/31/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.