Assisted Living Surveyor

Agency

Dept of Health and Human Services

Division

Health Service Regulation

Job Classification Title

Nurse Consultant I (NS)

Position Number

60054222

Grade

MH16

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Assisted Living Surveyor serves as a Facility Compliance Consultant within the Adult Care Licensure Section, conducting regulatory oversight of licensed adult care homes, assisted living facilities, and overnight respite programs. The position performs independent and team‑based onsite inspections to determine compliance with state rules and statutes, analyzes survey findings, and documents results in a clear and legally defensible manner. It provides technical assistance to facilities, potential providers, and county departments of social services responsible for routine monitoring and complaint investigations. The role requires extensive communication with facilities, interdisciplinary team members, and the public while managing field‑based responsibilities across a multi‑county region.

This position is home‑based in the Central region of NC and applicants should reside in Alamance, Caswell, Chatham, Durham, Franklin, Granville, Orange, Person, Vance, Warren, or adjacent counties. Applicants who do not live in these counties but are willing to relocate will also be considered.

The Assisted Living Surveyor also requires frequent travel and may include overnight stays depending on the inspection schedule. Surveyor may utilize a state vehicle if available, a rental vehicle or their personal vehicle for travel. Travel expenses, including food, lodging, and transportation, are compensated by the State of North Carolina at the NC Office of State Budget and Management’s established rates.

Key Duties Include: - Conduct onsite inspections of adult care homes, assisted living facilities, and overnight respite programs to assess compliance with licensure rules and statutes.

- Analyze survey findings and determine compliance status, documenting conclusions in a clear and legally defensible format.

- Provide technical assistance to facilities and prospective providers regarding regulatory requirements and corrective actions.

- Deliver regulatory oversight and consultation to county Departments of Social Services involved in monitoring and complaint investigations.

- Communicate effectively with facility staff, interdisciplinary team members, DSS personnel, and the public through clear verbal and written exchanges.

- Review and apply relevant state and federal laws, rules, and standards when conducting surveys and making compliance determinations.

- Perform field‑based inspection activities that require frequent regional travel and occasional overnight stays.

- Maintain organized documentation, manage inspection schedules, and meet deadlines associated with regulatory surveys and reports.

- Evaluate facility operations, care environments, and personnel practices to identify non‑compliance and recommend appropriate corrective actions.

- Collaborate with interdisciplinary licensure teams to ensure consistent regulatory oversight across assigned counties.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $62,044.00 - $102,371.00

Recruitment Range: $62,044.00 - $82,761.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Advance proficiency conducting onsite inspections and compliance surveys of adult care homes and assisted living facilities, including evaluating operations, reviewing care practices, and documenting findings in a legally defensible manner.

• Strong skill applying state and federal statutes, rules, standards, and regulatory procedures to assess licensure compliance and determine the seriousness of deficiencies.

• Demonstrated experience composing clear, concise, and grammatically accurate investigation reports and correspondence to support regulatory decision‑making and communication with facilities and county DSS staff.

• Intermediate proficiency using Windows and MS Office applications to complete electronic documentation, maintain organized survey records, and produce written materials required for regulatory workflows.

• Expertise in managing high‑volume fieldwork through effective scheduling, time management, and prioritization to meet frequent deadlines across a multi‑county survey territory.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Eligible For A Fully Remote Work Option In the Following Counties: Alamance, Caswell, Chatham, Durham, Franklin, Granville, Orange, Person, Vance, Or Warren.

Position Requires Frequent Travel That May Include Overnights Stays

Physical Requirements:

• Must be able to lift/carry personal luggage and work materials/equipment (20-50 pounds).

• Must be able to walk long distances throughout the day and stand for periods of time in order to conduct survey activity.

• Must have the ability to drive independently for statewide travel as assigned and always possess an active, unrestricted driver’s license.

About the Division of Health Service Regulation (DHSR): The Division of Health Service Regulation oversees medical, mental health and adult care facilities, emergency medical services, and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care. We make certain that medical buildings are built only when there is a need for them.

About the Adult Care Licensure Section (ACLS): The Adult Care Licensure Section (ACLS) oversees the licensing and regulatory administration of adult care homes, family care homes, assisted living facilities offering multi‑unit housing with services, and overnight respite services in certified adult day programs. The section issues and renews administrator certificates and approvals for adult care and family care home administrators. ACLS conducts initial and annual inspections, renews licenses, and takes administrative action when facilities fail to comply with state rules and statutes. It assists with complaint investigations, provides technical support to county departments of social services, reviews and approves multi‑unit assisted housing registrations, and delivers statewide training for providers and county DSS partners. ACLS operates through seven survey teams across the East, Central, and West regions, with consultants—including nurses, dieticians, pharmacists, and social workers—responsible for regulatory oversight across multiple counties.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION

If there are any questions about this posting, please contact Talent Acquisition at [email protected]. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Licensed to practice as a Registered Nurse in the State of North Carolina and one year of experience in the area of specialization.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Tresha Walker

Email:

[email protected]