Worker's Compensation Administrator

Agency

Dept of Health and Human Services

Division

SEC OFFICE - HUMAN RESOURCES

Job Classification Title

HR Technician II (S)

Position Number

60052185

Grade

NC07

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position serves as the Workers’ Compensation Administrator and is responsible for overseeing and administering workers’ compensation claims for an assigned facility or program area. The position provides expert consultation, coordination, interpretation, communication, application, evaluation, and problem resolution related to workers’ compensation policies, procedures, and associated leave options.The Workers’ Compensation Administrator reviews and processes workers’ compensation actions within the Integrated HR and Payroll System (IHRPS) and Workday platforms. This position is responsible for ensuring the consistent and accurate application of workers’ compensation policies and procedures within assigned program areas. The Administrator works closely with agency leadership, Human Resources, employees, management, the third-party administrator (TPA), and assigned agency and outside legal counsel to effectively manage workers’ compensation claims and related matters. The Workers’ Compensation Administrator serves as the primary point of contact for employees and management regarding workers’ compensation questions, claim status, benefits, leave options, return-to-work matters, and applicable policies and procedures within their assigned caseload.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $37,377.00 - $65,408.00

Recruitment Range: $44,385.00 - $65,408.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Skill in applying, interpreting and communicating Workers’ Compensation regulations, policies, procedures and options.
• Skill in communicating in oral and written form with high levels of confidentiality.
• Experience with developing and tracking the OSHA 300 and 300A logs.

Physical Requirements:

General office environment with sedentary work conditions and the ability to move to various facilities to meet with staff. There are some periods of sitting, walking, standing, bending, squatting, etc. There is daily use of computer display terminal. There is some travel involved.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Lenoir County.

Internal Posting

This Is An Internal Posting Open Only For Current North Carolina State Government Employees, And Eligible RIF Candidates From North Carolina State Government, or Current Temporary Employees.

Physical Requirements

General office environment with sedentary work conditions and the ability to move to various facilities to meet with staff. There are some periods of sitting, walking, standing, bending, squatting, etc. There is daily use of computer display terminal. There is some travel involved.

About the DHHS Division of Human Resources The DHHS Division of Human Resources is responsible for strategic and tactical human capital management within DHHS including compliance with all federal and state rules and regulations affecting employee relations, recruitment/selection, job evaluation, salary administration, benefits, workers compensation, safety, and core staff development.

About Caswell Development Center

Caswell Developmental Center in Kinston, N.C. is the State Developmental Center for North Carolina’s Eastern region. Caswell provides services and support to individuals with Intellectual and Developmental Disabilities, complex behavioral challenges, and/or medical conditions whose clinical treatment needs exceed the supports currently available in the community.

Compensation and Benefits The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM the night BEFORE the closing date.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person Substance Abuse Professional Practice Board, etc.) indicated below.

CONTACT INFORMATION:

If there are any questions about this posting, please contact Talent Acquisition at [email protected]. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate's degree, typically in Human Resources or relevant field from an appropriately accredited institution and 1 year of experience required

OR

2 years of progressive experience in Human Resources

OR

An equivalent combination or education and experience

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Dreisa Yvonne Johnson

Contact:

DHHS Workday Support Form