SERVICE PARTS ENGINEERING TEAM LEADER (H/M) OTIS EMEA

Date Posted:

2025-05-20

Country:

Spain

Location:

Benjamín Outram 1, 28918 LEGANES, Spain

At Otis, we move billions of people every day!

How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next.

From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company!

We're currently looking for a SERVICE PARTS ENGINEERING TEAM LEADER (H/M) to join our EMEA team to be responsible for leading the technical engineering function for the EMEA Spare Parts business. This role ensures the integrity, accuracy, and continuous evolution of spare parts master data, engineering documentation, catalogue structures, repair solutions, and obsolescence management processes

Key responsibilities

• Lead the EMEA Service Parts Engineering team responsible for technical support, data governance, and parts lifecycle management.
• Work closely with global engineering team, Field team to maintain Otis Spare Parts Leaflet, Ensure engineering changes are effectively translated into service parts requirements and downstream systems. Explore the solution of Non-Otis Spare Parts Leaflet creation
• Own governance, accuracy, and maintenance of service parts master data across all EMEA operations.
• Establish and control processes for new part number creation, modification, and retirement.
• Collaborate with global engineering teams and supply chains to establish long-term parts availability strategies.
• Be part of technical replacement development , retrofit, and alternative solutions for obsolete parts.
• Monitor product lifecycle changes and proactively manage service parts impacts.
• Lead implementation of engineering-related transformation initiatives supporting the Spare Parts Centre strategy

Role specific skills & competences

• Degree in Engineering .
• Proficient in both writing and oral English. Other european languages would be a plus.
• 15 years of proven experience in a similar position.
• Knowledge and insight in service operations, elevator components. Strong change management skills, dynamically operating in a fast moving environment. Ability to look ahead, and anticipate/assess the system-wide impact & consequence of specific adjustments to the manufacturing/operations network.
• Skilled at leading strategy & innovation with a forward-looking proactive orientation. bringing Imagination (new & fresh thinking) to the extended team. Ability to formulate a strategic plan aligned to business requirements ensuring sustained competitiveness.
• Learning mindset, continually open to new developments and curious about meta-trends and their impact. Resilient in tackling challenges, dealing with problems and addressing issues.
• Demonstrated success as change agent and advocate for change
• Strong team developer, with excellent collaboration skills. Passionate about establishing a culture of belonging; a visible champion of this work.
• Availability to travel 50% of the time.
• Preferably based in Vigo, Madrid or Paris

What can we offer you?

• The chance to work for an industry leading company and a global brand.
• Growth opportunities in a multinational environment.
• Competitive compensation package.
• Permanet contract
• On-site and/or remote working mode

If you are looking to make an impact, we would love to hear from you. Apply today!

#BestPlaceToWork

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

Privacy Policy and Terms:

Click on this link to read the Policy and Terms