Team Lead Account Management - Europe (AI x Greentech) (m/f/d)

Are you passionate about renewable energy?

Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!

This is a full-time, on-site position based in Berlin.

What You’ll Do

- Take full ownership of the Account Manager Team (>10 AMs) across multiple European markets, building, mentoring, coaching, and inspiring a high-performing, collaborative team.

- Your onboarding will consist of diving deep into the role, taking care of a batch of customers yourself.

- Ensure account management is the voice of the customer internally.

- Develop and push an upsell motion in every market, NRR (net retention rate) is your north star.

- Strategically plan and implement projects that improve efficiency & performance in the department.

- Constantly coach the team to reach new heights, shadowing calls, joining some, and providing actionable feedback is your thing.

What Makes You a Great Fit

- Strong knowledge of B2B customer success, and account management (5+ years experience) and proven ability to engage directly with clients.

- You are a leader, coaching and mentoring teams to constantly reach new heights is what drives you.

- Proven success in scaling operations and leading teams, ideally across more than one market in fast-paced environments like startups or scale ups.

- You come either from a top tier business school, or have a technical background e.g. (industrial-) engineering

- Previous experience in the startup ecosystem or high-growth environments.

- Motivation to drive change in renewables and have a tangible positive impact.

- Exceptional communication, and relationship-building skills.

- Excellent English communication skills (C2). proficiency in French, Italian or Spanish is a plus.

Why Join Us?

- Be part of one of the fastest growing VC-backed startup in Germany with 3000+ satisfied B2B customers.

- A vibrant, collaborative office culture where great ideas happen face-to-face - we're a full in-person team (5 days/week) in a beautiful Berlin office near Hackescher Markt.

- Enjoy opportunities for personal and professional growth.

- Embrace the freedom to innovate and make quick changes in a dynamic team.

- Perks include gym membership, coffee, regular team events, MacBook and more.

- Receive competitive pay.

Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back - we value talent and passion above all.

About Reonic

At Reonic, we’re on a mission to simplify renewable technology with our AI operating system for renewable installers. Backed by top-tier investors and trusted by 3000+ business customers, we’re growing fast - and we need YOU to help us accommodate our new and existing customers.