Outbound Logistics Coordinator

COMPANY

RYZE was founded in 2019 by Andrée Werner and Rashad Hossain, out of a parents' basement, with a mission to change daily health, starting with the morning routine: a nutrient-dense mushroom coffee delivering clean energy, mental clarity, and immune support. Built on a Direct-to-Consumer foundation with a performance marketing engine, RYZE achieved hockey-stick growth and a community of over 1 million active subscribers.

DTC remains the foundation, but RYZE has expanded into mass retail, quickly becoming the #2 item in Target's overall coffee category and is now executing a multi-channel expansion, with a cross-category launch coming in early 2027. RYZE is uniquely positioned to redefine how people think about daily wellness.

We're a lean, fast-moving, mission-driven team who believe daily rituals create the foundation for living your greatest life, and we're just getting started!

ROLE & RESPONSIBILITIES

Key Responsibilities

• Book and coordinate outbound freight shipments with carriers, ensuring accurate documentation and compliance with company standards.
• Schedule pickups, track shipments from pickup through delivery, and monitor status in our TMS — proactively flagging delays or issues to carriers and internal stakeholders.
• Maintain strong relationships with carriers, brokers, and 3PL partners, using our TMS to monitor performance metrics (on-time pickup/delivery, issue resolution) and ensure service expectations are met.
• Proactively identify and resolve shipping issues (delays, routing problems, missing items) flagged in our TMS, documenting discrepancies as needed.
• Work closely with internal teams including logistics, sales, customer service, and fulfillment partners to ensure coordination across outbound shipping operations.
• Maintain accurate and up-to-date records of all transportation activities including shipment tracking, freight documentation, and communication logs.
• Interpret outbound shipment requests and independently execute logistics tasks with minimal oversight.
• Execute inventory allocation directives by coordinating with FC teams and 3PL partners to move and position inventory accurately, on time, and in alignment with demand plans.

WHAT WE OFFER

• Competitive contractor compensation
• Fully remote work environment based in the Philippines
• Opportunity to support a scaling eCommerce supply chain at a fast-growing wellness brand
• Exposure to cross-functional teams and career development pathways