Client Solutions Manager - Retail - Global Business Solutions - New York City
New York, United States of America
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About the Team The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.
You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.
The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.
As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
Applications are reviewed on a rolling basis, so we encourage you to apply early.
Responsibilities: - Support Account Managers in merchant cold start, including product listing, store setup, campaign registration. - Assist in diagnosing and resolving merchant operational issues (logistics, pricing, content compliance). - Track and coordinate merchant preparation for platform campaigns, especially BFCM (e.g., inventory readiness, discount planning, livestream scheduling). - Conduct market and competitor research to provide insights for merchant growth strategies. - Help manage creator and agency collaborations (sample shipment tracking, content output monitoring). - Provide weekly reports on merchant performance and campaign readiness.
Minimum Qualifications: - Currently pursuing an in Business, Marketing, E-commerce, or related fields. - Strong interest in e-commerce, fashion, and creator economy. - Proven skills in problem-solving and communication skills; comfortable working with cross-functional teams. - Proven skills in in Excel
Preferred Qualifications: - Internship or full-time experience in an e-commerce marketplace business, or retail category management - Proven experience in TikTok content ecosystem, shoppable content, and brand-creator partnerships
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
Seen 13 hours ago · TikTok postings close after a median of 1 days.
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