Client Solutions Manager - Retail - Global Business Solutions - New York City
New York, United States of America
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Role Overview Responsible for the operations and growth of group live-streaming agencies in the Japanese market. Drive high-quality agencies to launch and sustainably operate group live-streaming businesses. Through content strategy, business support, and the development of benchmark cases, improve the scale of group live-streaming supply, content quality, and monetization efficiency, with accountability for growth in the number of active broadcasts and revenue. Responsibilities - Own the onboarding, business launch, and ongoing operations of group live-streaming agencies, driving stable broadcasting activity and sustainable business growth. - Develop a deep understanding of agencies’ key pain points across team building, content production, live-stream operations, and monetization, and formulate and implement targeted operational strategies. - Identify high-potential group live-streaming content directions based on user preferences and content trends in the Japanese market, improving both content quality and monetization efficiency. - Develop benchmark agencies and high-quality live-streaming success cases, establish scalable and replicable operational methodologies, and continuously identify and drive growth opportunities through data analysis.
Minimum Qualifications: - Bachelor’s degree or above. Fluent Japanese proficiency, with the ability to independently conduct in-depth communication, business negotiations, and business development with local Japanese agencies and external partners. - Excellent communication and relationship management skills, with strong project ownership and execution capabilities. Able to independently manage multiple projects and partners while taking accountability for business outcomes. - Strong logical thinking and problem-solving skills, with the ability to quickly understand complex business challenges, identify key issues, and develop clear and actionable solutions. - Strong data analysis capabilities and business sensitivity, with the ability to identify issues, assess opportunities, and continuously optimize operational strategies based on business data. - Strong learning agility and curiosity toward new business models and emerging content formats, with the ability to quickly build business understanding and form independent judgments.
Preferred Qualifications - Strong interest in or extensive experience consuming Japanese idol, group live-streaming, or multi-performer content, with a good understanding of content trends and user preferences. - Experience working in international or cross-cultural teams.
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