Client Solutions Manager - Retail - Global Business Solutions - New York City
New York, United States of America
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In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.
The Fast-Moving Consumer Goods (FMCG) Campaign Operations team plans, executes, and optimizes campaign strategies on TikTok Shop Indonesia with a focus on driving month-over-month GMV growth. The team ensures campaign efficacy across key FMCG categories and different campaign types such as IP, Category and Platform — working at the intersection of data-driven insights and sharp execution to deliver measurable results at scale.
As a Campaign Operations Intern, you will support the FMCG team in planning, executing, and analyzing campaigns on TikTok Shop Indonesia. You will get hands-on experience working with campaign data, tracking performance metrics, and contributing to initiatives that directly impact GMV growth - gaining real exposure to how large-scale e-commerce campaigns are built and optimized in a fast-paced environment.
Responsibilities - Support end-to-end FMCG resource management, including design creation, configuration, and ensuring on-time publication for IP, category, and ad-hoc campaigns. - Coordinate with cross-functional teams (XFN) and brands to manage campaign timelines, asset readiness, and execution. - Handle multiple design requests, including revisions, tracking, and quality control to meet deadlines and guidelines.
Minimum Qualifications - Final year student from Marketing, Business, Industrial Engineering, or related majors. - Strong understanding of campaign operations and proficient in Figma/Design tools. - Good communication and project management skills, able to work with multiple stakeholders. - Detail-oriented, organized, and able to multitask in a fast-paced environment. - Strong ownership and commitment.
Preferred Qualifications - Experience in campaign/operations (FMCG or e-commerce is a plus). - Familiar with Google Sheets/Excel and basic design guidelines. - Available for a minimum 6 month internships and willing to work from office (WFO).
If you have any questions, please reach out to us at [email protected]
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