Client Solutions Manager - Retail - Global Business Solutions - New York City
New York, United States of America
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The Business Planning & Operations team take a strategic approach to driving impact cross-functionally across TikTok. They work with multiple business units and senior stakeholders including, but not limited to, Category, Partnerships, Strategy, Governance & Experience and Data Science. This team drives forward business growth and operational efficiency by providing significant business diagnosis and practical solutions through the use of analytical insights.
Responsibilities: - Collaborate with category managers to design and execute category operation strategies, including partner, product, and content strategies to drive business growth. - Analyze partner segments and optimize short video and live streaming strategies tailored to different partner characteristics. - Develop and refine product selection strategies based on user preferences and platform insights. - Optimize business SOPs, conduct root cause analysis, and provide scalable solutions for category-level operational issues. - Build best practices and playbooks to enable partners to implement effective, data-backed strategies.
Minimum Qualifications: - Demonstrable experience working in one or more of the following; Operational Strategy, Management Consulting, Growth Strategies, Commercial Analysis. - Strong data sense and analytical skills, with the ability to derive actionable insights from complex datasets. - Experience over-seeing strategic projects, driving forward cross-team collaboration and influencing decision making through data with actionable insights. - Solid logical thinking and problem-solving capabilities. - Excellent communication and cross-functional collaboration skills. - Fluent in English or Chinese to be able to work with internal stakeholders based in London and in China.
Preferred Qualifications: - Experience working in a consumer focused environment e.g Commerce, Retail, FMCG, Social Media, Technology, Entertainment. - Knowledge/understanding of business models similar to TikTok and other content-based platforms.
Seen 16 hours ago · TikTok postings close after a median of 1 days.
Original posting on TikTok's site ↗
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