People Business Partner - LATAM Based

About Trafilea

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea

We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

🚀 We build and scale our own brands.

🦾 We invest in AI and automation like few others in eCom.

📈 We test fast, grow fast, and help you do the same.

🤝 Be part of a dynamic, diverse, and talented global team.

🌍 100% Remote, USD competitive salary, paid time off, and more.

Key Responsibilities

This role is not about “HR administration.” It’s about building high-performing teams and driving transformation in a global, tech-driven environment. You’ll be the go-to expert for your business area, guiding leaders on how to attract, grow, and retain world-class talent while ensuring our people experience scales with our business ambition.

• Own the full employee lifecycle: hiring diagnosis, scorecards, onboarding, development, and retention.
• Act as trusted advisor to leaders, ensuring people decisions align with business and performance goals.
• Partner with TA and Total Rewards on hiring priorities, budgets, and org capacity each quarter.
• Ensure hiring excellence: every role backed by a scorecard, level, and job description; lead strong onboarding.
• Own performance management: reviews, calibrations, succession planning, plus IDPs for top talent and PIPs for low performers.
• Lead org structure reviews, closing efficiency gaps and redesigning teams for scale.
• Drive transformational initiatives tied to growth, operational excellence, or culture.
• Analyze ENPS/engagement data and co-own L&D programs to close skill gaps and boost retention.
• Coach leaders and employees, and ensure policy compliance while strengthening leadership routines with PMO/Process/Audit teams.

• 5+ years as a senior-level People/HR Manager or HR Business Partner in dynamic, fast-growth or multinational environments.
• Proven experience partnering directly with functional leaders to influence strategic decisions.
• Hands-on expertise across performance management, workforce planning, talent development, and organizational design.
• Strong analytical skills to define KPIs, monitor dashboards, and optimize processes.
• Certified in project management (or willing to complete a 4-month asynchronous PM course paid by Trafilea).
• Excellent communication skills in English (written and verbal) — comfortable working cross-functionally and globally.
• Demonstrated experience supporting your assigned functional area (e.g., Marketing, IT, Finance, or Operations).
• Strategic thinker with the ability to translate people insights into measurable business outcomes.
• A proactive, empathetic, and detail-oriented approach to leadership and collaboration.