Manager, Engineering

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

- Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.

- Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.

- Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.

- Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

POSITION SUMMARY:

Reporting to the Senior Manager, Software Engineering, the Manager, Engineering will be responsible for leading Trulioo's mobile and web engineering team. This role owns team execution, technical direction, delivery quality, and cross-functional alignment for mobile and web products spanning iOS, Android, and Web, including consumer-focused flows that bring together Device Intelligence, KYC Docs, KYC Data, EID, and future identity capabilities. You will partner closely with Product, Design, Sales, Solutions, Platform, and senior technical leadership to turn business priorities into reliable, customer-ready mobile and web experiences.

This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed.

This will be a full-time, permanent position working out of the Vancouver or San Diego office on a hybrid model (3 days per week in the office).

WHAT YOU'LL BE DOING:

- Lead and coach a team of engineers across iOS, Android, and Web, building an accountable, collaborative team culture that performs under deadline pressure.

- Own mobile and web delivery end to end – from discovery through release – including planning, sequencing, risk management, and stakeholder alignment.

- Set technical direction for mobile and web architecture, integration patterns, and quality standards, and hold the team to a high delivery bar.

- Partner with Product and UX to shape customer-focused mobile and web experiences that are practical to build and aligned to Trulioo's product strategy.

- Coordinate across backend, platform, identity, data, and go-to-market teams to keep mobile and web work aligned with business priorities and customer commitments.

- Establish and maintain engineering practices for code quality, automated testing, release readiness, observability, accessibility, and performance.

- Leverage AI and emerging technologies to improve productivity, streamline workflows, and identify opportunities for continuous improvement while ensuring the responsible, secure, and compliant use of AI tools.

- Introduce and scale a shared AI-assisted workflow across the team – for code review, testing, or documentation – and hold a clear bar for catching and correcting weak AI output before it ships.

WHAT YOU'LL BRING:

- BSc degree in computer science, engineering, or another STEM field, or equivalent combination of education, training, and experience.

- 5+ years of software engineering experience, including native mobile, web development, or adjacent product delivery.

- 2+ years of experience in a technical leadership, team leadership, or engineering management capacity.

- Strong people leadership skills, with the ability to coach engineers, unblock delivery, and give clear, actionable feedback.

- Strong technical judgment, with the ability to make architecture and implementation tradeoffs under real delivery constraints.

- Strong communication skills, with the ability to connect technical work to customer value and business impact.

- Experience with the following tools/technology: Swift, Kotlin, React, TypeScript, React Native, and Kotlin Multiplatform.

- Demonstrated experience introducing or scaling a shared AI-assisted workflow, template, or tool within a team, with a clear process for catching and correcting weak AI output.

NICE TO HAVE:

- Experience integrating mobile and web apps with identity, verification, fintech, risk, or compliance-oriented platforms.

- Experience with App Store / Play Store release processes, feature flags, analytics, crash reporting, and product observability.

- Experience with cloud-backed mobile and web applications, microservices, APIs, and secure data handling.

INTERVIEW PROCESS:

- Recruiter Interview: 30 minutes

- Hiring Manager Interview: 45-60 minutes

- Panel/Assignment/Presentation: 60 minutes

- Final Leadership Interview: 30-45 minutes

Thriving at Trulioo

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.

Get an inside look at life at Trulioo by following us on LinkedIn https://ca.linkedin.com/company/trulioo, or learn more about us at www.trulioo.com http://www.trulioo.com

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

Privacy Notice

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy https://www.trulioo.com/website-privacy-policy in the section “When you apply for a job”.