Sr. NetSuite Administrator

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.

We are seeking a hands-on individual contributor to take ownership of the performance, reliability, and evolution of our NetSuite environment and financial systems. This role is ideal for someone who wants to become the organization’s definitive NetSuite subject-matter expert – not by managing a team, but by serving as the strategic and operational owner of the platform.

You will lead the configuration, integrations, data integrity, controls, and overall roadmap for NetSuite, ensuring the platform effectively supports our finance function and broader business needs. This is an opportunity to have significant ownership and influence over how our financial systems operate, while building deep expertise in one of the company’s most critical platforms.

You'll sit at the intersection of accounting, finance, and technology (with operational visibility). Some of your time will be strategic: shaping the platform roadmap, identifying opportunities for automation, and deciding what we should build next. Other days will be highly tactical: sitting with the AP team, Procurement, AR to understand why a workflow is broken and fix it before lunch.

We're looking for someone who is comfortable getting into the details of how the business actually operates. You'll uncover the shadow spreadsheets, manual workarounds, and process gaps that have accumulated over time; understand why they're there; and turn them into scalable solutions within the system.

The best improvements won't always come from a perfectly written requirements document. They'll come from your ability to see where work is unnecessarily difficult and determine how technology, process, or both can make it better.

Key Responsibilities

Own and Administer the Platform

• Serve as the primary administrator for our NetSuite environment OneWorld / multi-subsidiary / including users, roles, permissions, security, and segregation of duties.
• Own the NetSuite release cycle: evaluate semiannual releases, manage sandbox environments, test changes, and control deployments into production.
• Maintain a clean, scalable system architecture across custom fields and records, forms, lists, workflows, and other configurations.
• Establish and maintain configuration standards and system hygiene as the platform evolves.
• Manage relationships with NetSuite Support and third-party SuiteApp and technology vendors.

Improve and Build

• Own and drive the NetSuite platform roadmap, identifying opportunities to improve efficiency, scalability, automation, and user experience.
• Design and build solutions using SuiteFlow, saved searches, custom records, and SuiteScript as appropriate.
• Automate manual processes and close operational gaps while balancing business needs with long-term system maintainability.
• Prototype quickly, iterate based on feedback, and measure whether changes produce meaningful improvements.
• Evaluate whether a problem is best solved through configuration, automation, process redesign, or a combination of all three.

Partner with the Business

• Partner closely with Finance, Accounting, and Operations to understand how work actually gets done – not simply how documented processes say it should happen.
• Translate ambiguous or evolving business needs into practical, scalable system solutions.
• Bring sound judgment to solution design, including challenging requests when a process change is more appropriate than another customization.
• Identify opportunities to simplify and automate the monthly and quarterly close, reducing manual effort and improving accuracy.
• Build strong relationships with system users and become a trusted advisor on how NetSuite can support the business.

Own Data, Reporting, and Analytics

• Build and maintain saved searches, reports, dashboards, and KPIs that provide Finance and leadership with reliable, actionable information.
• Own data integrity across the platform, including reconciliations, imports, data cleanup, and ongoing data-quality standards.
• Establish practices that ensure NetSuite data remains accurate, consistent, and fit for downstream reporting and analytics.
• Provide clean, well-structured data to downstream BI and data-warehouse platforms as applicable.

Own Integrations

• Maintain and improve integrations between NetSuite and the broader technology ecosystem, including CRM, expense, procurement, billing, payroll, banking, and data-warehouse platforms.
• Monitor integration health, troubleshoot issues, and identify opportunities to improve reliability and scalability.
• Work with existing vendors to maintain existing integrations and develop new capabilities as the business grows.
• Partner with internal and external technical resources when integrations require specialized development or support.

Govern, Document, and Enable

• Maintain SOX-relevant controls, audit trails, and segregation-of-duties standards (if applicable).
• Document key configurations, processes, integrations, and system decisions so the environment remains understandable and maintainable.
• Establish appropriate change-management and testing practices for production changes.
• Provide training, documentation, and enablement to help Finance and other teams get more value from NetSuite.
• Serve as the internal subject-matter expert and primary point of escalation for NetSuite-related questions and issues.

Operating Principles

AI-Native by Default

You instinctively look for ways AI can make you faster and more effective. You use AI tools to draft and debug SuiteScript, analyze datasets, generate documentation, investigate configuration issues, and work through complex problems. You experiment with NetSuite's native AI and automation capabilities as well as external AI tools, and you're constantly looking for the next manual task that can be automated.

Curious and Eager to Learn

NetSuite is deep, complex, and constantly evolving. You enjoy learning how the platform works and staying current with new capabilities, releases, and best practices.

Autonomous and High-Judgment

You can take an initiative from discovery through design, development, testing, rollout, and adoption without needing someone to define every next step. You bring judgment and ownership, not just execution.

Comfortable in Ambiguity

You don't need perfect requirements to get started. You're comfortable sitting with the people doing the work, asking questions, investigating edge cases, and finding the improvement underneath the problem.

Practical and Outcome-Oriented

You care less about making the system look sophisticated and more about making the business work better. You measure success by reduced manual effort, better data, faster processes, fewer errors, and a better experience for the people using the system.

What You Bring — Must-Haves

Education

• Bachelor's degree in Accounting, Finance, FinTech, or related field required.
• Equivalent practical experience with NetSuite, financial systems, and business applications will be considered in lieu of a degree.

Experience

• 6+ years of experience administering NetSuite in a finance or accounting environment, ideally including OneWorld / multi-subsidiary.
• Strong command of NetSuite configuration, including SuiteFlow, saved searches, custom records and fields, forms, roles and permissions, and reporting.
• Solid understanding of core finance and accounting processes, including GL, AP, AR, and the monthly/quarterly close, and how those processes map to NetSuite.
• Demonstrated ability to own improvement initiatives end to end – from stakeholder discovery and solution design through development, testing, deployment, and adoption.
• Strong business judgment and the ability to distinguish between problems that require technology and problems that require process change.
• Comfort operating in ambiguity and a genuine curiosity about how the business works.
• Fluency with AI tools and demonstrated examples of using them to improve productivity, problem-solving, automation, or system development.
• Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders.

Preferred Experience

• SuiteScript (JavaScript) development experience.
• NetSuite certification, such as SuiteFoundation, Administrator, or ERP Consultant.
• Experience integrating NetSuite with BI or data-warehouse platforms.
• Experience leading or supporting a NetSuite implementation, subsidiary rollout, major upgrade, or significant transformation.

What Success Looks Like

First 90 Days You understand our NetSuite environment, finance processes, close cycle, integrations, and biggest sources of manual effort. You have established relationships with key stakeholders and identified the highest-value opportunities for improvement.

By 6 Months You've delivered several meaningful improvements, reduced manual work in key processes, and established a prioritized, credible roadmap for the platform.

By 12 Months NetSuite is measurably doing more of the work than it was when you started: fewer manual steps, cleaner and more reliable data, stronger controls, better reporting, and a faster, less painful close.

Why Join Us?

Join a growing organization where finance is a strategic business partner. As a Sr. NetSuite Administrator, you will have ownership without people management. You'll have the autonomy to shape how our finance systems operate, the opportunity to work directly with the business, and the mandate to continuously improve the platform rather than simply keep it running. You’ll play a key role in ensuring financial accuracy, strengthening operational processes, and developing high-performing teams. This position offers the opportunity to contribute to enterprise-wide initiatives while building scalable revenue accounting operations that support long-term growth.

Physical Demands & Work Environment

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
• Although very minimal, flexibility to travel as needed is preferred.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?

We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
• Additional health support, including telehealth and Employee Assistance Program (EAP) services
• Company match on Health Savings Account contributions
• Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
• 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
• Paid Time Off (PTO) and Sick Leave to support work-life balance
• Team members receive nine paid holidays plus two floating holidays
• Opportunities for advancement in a company that supports personal and professional growth
• A challenging, stimulating work environment that encourages new ideas
• Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
• A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.

Our Commitment to Equal Opportunity

At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.