Engineering Manager

Hybrid working pattern - 3 days per week from London Bridge Office

Hometrack is seeking an accomplished Engineering Manager, to lead our efforts in delivering innovative mission critical products to power property decision making in the UK financial services industry. We offer a competitive salary, fantastic benefits, and flexible, hybrid working.

Hometrack’s market-leading property data sets, valuation models, and risk insights are delivered via our suite of B2B SaaS applications for mortgage lenders, brokers, and more. We’ve led the market for over twenty years!

Our services are mission-critical to the UK’s top banks, automating their mortgage offers. They’re used daily by home builders, mortgage brokers, local councils, and more to make informed property purchasing decisions. We have an exciting strategy to serve an even wider section of the market, with innovative products and services.

We are looking for an experienced, customer delivery focused, Engineering Manager to lead our Client Engineering team. This role will have a real opportunity to have an impact on some of our most important customers.

Engineering Managers at Hometrack are “Player Managers” and you can expect approximately a 60/40 split between engineering and managing.

What we’re looking for in an Engineering Manager:

• Someone deeply customer-focused and outcome-driven
• A customer facing individual able to attend customer calls and troubleshoot issues “live” with customer tech teams, knowing when to escalate or bring in other skills on the Hometrack side
• Own the Release and Hotfix process including final approver on deployments linked to CET delivery.
• Question and challenge the CET team when it comes to reviewing work and keeping quality standards high.
• Act as the technical spokesperson for the CET team, attending cross functional meetings and part of the Engineering Management group.
• A rapid learner, able to quickly build up an encyclopaedic knowledge of all major customer solutions
• Take responsibility for CAB, eCAB and feature toggle prep and presentation
• Drive a culture of performance and delivery via team goals and rapid feedback
• Contractor admin and management
• Maintain accurate timesheet reporting across client deliveries, internal support, live service support & operations and tech-driven projects
• Energy and enthusiasm to bolster team morale
• Work closely with project managers across different programmes of work, managing competing priorities
• Own and drive a technical & productivity improvement backlog. Monitor progress and efficiencies of improvements

The technology we use:

This isn’t a list of things you need to have experience with, but we want you to know how we build things today

• .Net
• Typescript
• Azure using Terraform
• React
• CI/CD using Azure DevOps and GitHub actions
• Databricks and Metabase

We want our new joiners to relate to and champion our :

• Champion our customers - We always think about things from the perspective of our customers, and theirs.
• Be accountable - We hold ourselves and others to high standards, giving feedback with radical candour frequently.
• Master our data - Data is our business, we use it to shape our opinions and fuel innovative solutions.
• Build connections - We build relationships with our colleagues to be able to collaborate, innovate and deliver together
• Deliver excellence - We always seek to improve our ways of working and we act when processes or systems aren’t delivering what is needed.

• Everyday Flex - greater flexibility over where and when you work
• 25 days annual leave + extra days for years of service
• Day off for volunteering & Digital detox day
• Festive Closure - business closed for period between Christmas and New Year
• Cycle to work and electric car schemes
• Free Calm App membership
• Enhanced Parental leave
• Fertility Treatment Financial Support
• Group Income Protection and private medical insurance
• Gym on-site in London – or membership in regional offices
• 7.5% pension contribution by the company
• Discretionary annual bonus up to 10% of base salary
• Talent referral bonus up to £5K