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Associate SME, Contact Center Performance & Optimization Project: USDARural Development (RD) Loan Servicing Division: Customer Engagement Division (CED) Location: Remote, occasional travel to St. Louis or DC offices may be required. Schedule: Monday - Friday, core hours between 6:00 AM – 6:00 PM CST Overview: USDA Rural Development (RD) is the federal government's investment arm for rural America — providing loans, grants, and loan guarantees to expand access to housing, utilities,...



