The posting
1st-jobs.com is currently recruiting a hands-on IT Support Technician with Audio-Visual (AV) experience on behalf of a private client in Abu Dhabi, UAE.
We are seeking a responsive, detail-oriented technician to provide day-to-day technical support, hardware troubleshooting, and AV system assistance.
Key Responsibilities:
- Provide prompt L1/L2 technical support for desktop hardware, software, network connectivity, and peripherals.
- Troubleshoot, maintain, and operate integrated audio-visual systems, conferencing setups, and display equipment.
- Perform routine preventative maintenance checks on IT and AV hardware to prevent downtime.
- Document support tickets, hardware inventories, and technical resolutions accurately.
- Maintain strict privacy, data security, and discretion across all client environments.
Qualifications & Requirements:
- Proven experience in IT technical support and basic audio-visual equipment troubleshooting.
- Solid understanding of Windows/macOS environments, basic networking (TCP/IP, Wi-Fi), and AV signal flows (HDMI, audio routing).
- Good command of spoken English with strong customer service and problem-solving skills.
- Ability to work calmly under pressure and adapt to high-standard client expectations.
Benefits & Compensation:
- Monthly salary range: AED 4,000.00 – AED 5,000.00 per month (commensurate with experience).
- Comprehensive medical insurance coverage.
- Paid annual leave and flight allowance as per company policy.



