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Open nowPosted 2 days ago

Coordinador de Servicio al Cliente, Temporal, CDMX

3M782 open roles

Where
MX, Mexico City
Work mode
On site
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Your applicationOpen nowCoordinador de Servicio al Cliente, Temporal, CDMX3M · MX, Mexico City

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on 3M's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. 3M postings stay open a median of 27 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 2 days ago

3M median: 27 days open

The posting

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Colabora con 3Mers innovadores alrededor del mundo

Como Coordinador de servicio al cliente desempeñarás un rol clave para procesar las solicitudes de nuestros clientes, dando seguimiento a los requerimientos y reclamos de nuestros clientes, brindando el soporte para resolver y garantizar la satisfacción de los mismos. Manteniendo siempre una comunicación efectiva en la división de Seguridad e Industria en San Luis Potosí. En este rol podrás:

  • Es responsable de la gestión y seguimiento de órdenes de compra de sus clientes asignados; desde el recibo de la misma, facturación y envío en tiempo y forma.
  • Está en constante comunicación con sus clientes para conocer sus requerimientos y comunicarlos a las diferentes áreas.
  • Es responsable de asegurar el cumplimiento de los requerimientos de los clientes coordinando a las diferentes áreas operativas, evitando errores que conlleven a la generación de notas de crédito
  • Está en constante comunicación con las áreas de Supply chain, Marketing, Ventas, para dar respuesta en tiempo y forma a los clientes.

El impacto que tendrás en este rol

  • Proporcionar atención y buen servicio a los clientes.
  • Responsable de ingresar los requerimientos del cliente al sistema de pedidos.
  • Responsable de dar seguimiento a las entregas de material a los clientes.
  • Responsable del ingreso de reclamaciones del cliente y el seguimiento a los mismos.
  • Dar seguimiento a los materiales solicitados por el cliente de manera interna (con áreas involucradas).

Las habilidades y experiencia que buscamos

Para preparar tu camino hacia el éxito en esta posición desde el primer día, 3M está en búsqueda de candidatos que cuenten con:

  • Formación universitaria trunca o finalizada
  • De preferencia experiencia en manejo de clientes, mínima de 1 año.

Experiencia y habilidades adicionales que podrían ayudarte a tener aún más éxito en este rol:

  • Manejo de herramientas como SAP, Salesforce, AS400, Amazon Conect
  • Excelente manejo de Excel, Word.
  • Inglés Bajo a intermedio.
  • Buena comunicación y capacidad de coordinar áreas multidisciplinarias
  • Manejo de equipos.
  • Manejo de proyectos de mejora
  • Alta organización, disciplina, trabajo en equipo e integridad son algunas de las habilidades que buscamos en ese rol.

Localización de trabajo: Este rol sigue un modelo de trabajo presencial, requiriendo que el empleado trabaje al menos cuatro días a la semana en la oficina de 3M ubicada en Santa Fe, CDMX.

Viajes: Eventualmente se harán viajes ya sea con los clientes que manejen o bien a nuestro corportativo en la Cd. De México Reubicación: N/A

Apoyando tu bienestar

3M ofrece programas para ayudarte a vivir al máximo tu vida, tanto física como financieramente. Para garantizar salarios y beneficios competitivos, 3M realiza evaluaciones comparativas periódicas con otras empresas que son equiparables en tamaño y alcance.

Chatea con Max

Para obtener ayuda con la búsqueda de nuestras ofertas de trabajo actuales o para obtener más información sobre todo lo relacionado con 3M, visita a Max, nuestro asistente virtual de reclutamiento en 3M.com/careers.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

3M es un empleador que ofrece las mismas oportunidades. 3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

3M Global Terms of Use and Privacy Statement

Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.

Please click on the following links and select the country where you are applying for employment to review the applicable Terms of Use (link here) and Privacy Policy (link here). Before submitting your application, you will be asked to confirm your agreement with the terms.

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