Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 3 days ago

Communications Officer

5 Star1,197 open roles

Where
Liverpool, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCommunications Officer5 Star · Liverpool, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on 5 Star's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Job Purpose

  • Engage and connect with a dispersed workforce that is office-based, remote and hybrid
  • Create and produce clear, compelling communications with strong calls to action, to help support the Transformation Plan, the Culture Change programme and the Council and City Plans
  • Showcase compelling, creative, authentic content which boosts engagement across channels to drive next level performance
  • Produce purpose-driven content and engagement that embeds the Councils vision and values into strategies to motivate employees and deliver long-term engagement
  • Work closely with the HR & L&D teams to help promote vacancies, staff learning opportunities
  • Work closely with OH and the Wellbeing team to promote staff networks, wellbeing services and organisational values as part of organisational change
  • To support the Internal & Sector Relations Manager in the maintenance of excellent working relationships with chief officers, their leadership teams, portfolio members, and external partners, to ensure the delivery of high-quality communication advice, strategy, products and research
  • To draw upon research to ensure the delivery of advice and support
  • To create high-quality written material, concepts and advice, specifically articles, blogs, news releases, advertising copy, radio copy, advice notes and summaries of research
  • To carry out research as necessary in the support of communication outcomes
  • To provide challenge and innovative thinking that will ensure the delivery of key strategic outcomes
  • To support the development and provide overall editorial control to key communication channels as agreed
  • To always act in ways that enhance the reputation of the City Council and the City of Liverpool

Directly Responsible For:

Nobody

Directly Responsible To:

Internal & Sector Relations Manager

Main Areas of Responsibility:

  • Support the Leader, Cabinet, members, CMT and other stakeholders through the provision of communication strategies, advice and compelling content
  • Provide support to the Internal & Sector Relations Manager in delivering Liverpool City Councils aims, core values and business objectives
  • Create high-quality written materials, concepts and advice, specifically articles, blogs, news releases and social media copy
  • Build relationships with members, corporate management team, staff and local partners
  • Craft and produce compelling video, graphic assets and podcasts
  • To contribute to the effective delivery of the Communications teams objectives of internal communications.
  • To assist in the strategic support to Management team, elected members and portfolio members through the provision of communication strategies, products, advice and channels to key audiences
  • To provide support to the Internal & Sector Relations Manager in the provision of management and leadership action to deliver Liverpool City Council aims, core values and business objectives
  • To develop the City Councils commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken

Supervision and Management Responsibility:

  • No supervisory responsibilities
  • Being fully accountable for managing the Councils resources well and complying with statutory requirements. This includes managing time, avoiding unnecessary waste, reuse and recycle resources to reduce personal impact.
  • Drive for social value through all activities, ensuring wider social, economic and environmental benefits for the Council, residents and communities
  • Some outdoor working will be required when organising site visits or other external engagement sessions

Corporate Responsibility:

  • Contribute to the delivery of the Council Plan
  • Delivering and promoting excellent customer service, externally and internally
  • Commitment to customer excellence by dealing with customer feedback, including complaints, and learning from feedback in the drive for continuous improvement
  • Making the council a great place to work, living the councils values, actively engaging in regular communications including team meetings, undertaking training as required and being responsible for managing own performance
  • Develop the City Councils commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken
  • To ensure that all work functions are undertaken in accordance with health and safety legislation, codes of practice and the City Councils safety plan

Competency Framework:

We operate a competency framework, a set of core behaviours which define how we are expected to approach our work, how we perform in certain situations and how we treat each other. Each competency details the standards of behaviours and skills required by all staff and this in turn supports delivery of our aim and our council plans linking them together with our values.

Person Specification

Assessment methods used: I = Interview, P = Presentation, A = Application, E = Exercise, T = Test, AC = Assessment Centre

Qualification and training

Essential

  • Degree relevant qualification, or comparable experience communications (A,I)

Desirable

  • Qualifications/training that demonstrate computer literacy

Experience

Essential

  • Substantial experience of working in a comparable role in communications (A,I)

Skills/Abilities

Essential

  • High level organisational skills and attention to detail (A,I)
  • Professional telephone manner and verbal communication skills (A,I)
  • Experience of using content management systems such as Umbraco, SharePoint (A,I)
  • Understanding of communications with employees (internal communications) (A,I)

Desirable

  • Ability to approach communications from a customer/audience perspective
  • A self-starter with a high level of initiative and the abilities to act independently
  • Working outside traditional working hours at times
  • Ability and enthusiasm to get involved in the wider work of the team
  • Creative flair
  • A passion for, and deep knowledge, of modern communications methods, including digital communication
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against 5 Star's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on 5 Star's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    5 Star's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.