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Open nowFirst seen 3 days ago

Director, Hardware Quality

5 Star1,197 open roles

Where
New Taipei City, Taipei, Taiwan
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Your applicationOpen nowDirector, Hardware Quality5 Star · New Taipei City, Taipei, Taiwan

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

About this roll: (Responsibilities)

  • Provide leadership through strategic direction and active engagement to align Manufacturing Quality functions and priorities with Toast business goals
  • Partner with key stakeholders in Hardware Engineering, Product, Operations and Business leaders across the organization to ensure quality objectives are defined and met
  • Partner with Commercial & Supply Chain teams to support new supplier selection, evaluation, and approval process
  • Coordinate all quality-related activities at supplier sites to solve daily quality issues of components and products using 8D method in both NPD & MP stage
  • Take quick containment actions to avoid line down situations and drive effective CAPA to avoid recurrence of issues
  • Ensure suppliers understand and implement all quality standards, procedures, and requirements needed to manufacture Toast products
  • Drive the use of quality tools at the suppliers to predict quality risk early during the NPD stage (PFMEA, PQCP, FAI, Cpk, CMF test, Reliability test, etc.)
  • Drive improvement actions at the suppliers, monitor and assess supplier performance using supplier scorecard
  • Identify process and design improvement opportunities and drive improvement with internal R&D, Manufacturing, Supply Chain, and Suppliers
  • Develop people to achieve high performance by providing direction, coaching, and mentoring to Quality team members in setting priorities, work direction and objectives, technical skills, and talent development
  • Manage and communicate processes and metrics to enable highly transparent, credible and impactful functions
  • Align with IT and BI teams to implement and improve reports, system rules & workflows, dashboards, automation, and more

Do you have the right ingredients? (Requirements)

  • Visionary leader who is results-oriented, can drive continuous improvement with both suppliers & internal cross-functional teams
  • Bachelors degree or above in Mechanical or Electrical engineering
  • 10+ years experience in quality engineering area, 5+ years as Quality Manager
  • Proactive working attitude and a strong sense of ownership
  • Considerable knowledge of mechanical/electrical parts quality control, especially: Display Touch Panel. Power Supply, PCBA, Components, Cable, etc.
  • Knowledge of RoHS, Prop 65, WEEE, etc.
  • Considerable knowledge of Quality Management Systems, Reliability, Process and Quality Audit; Considerable knowledge of APQP/PPAP process

Required Citizenship / Work Permit / Visa Status Required Taiwan Citizenship

Must-Haves

  • Bachelors degree or above in Mechanical or Electrical engineering
  • Current and recent 10+ years experience in hardware quality engineering area
  • 5+ years as a Quality Senior Manager
  • Considerable knowledge of mechanical/electrical parts quality control, especially: Display Touch Panel. Power Supply, PCBA, Components, Cable, etc.
  • Knowledge of RoHS, Prop 65, WEEE, etc.
  • Flexible to work in different time zones
  • Strong communication skills in English and Mandarin
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