The posting
Job purpose
To provide catering services to customers whilst remaining within our policy, procedures, and budget. To promote services and activities with our Socialicious Café.
Key accountabilities
To maintain a high level of quality in service provision by:-
- Meeting quality expectations and agreed performance criteria
- Contributing to the continuous improvement of the service
To continuously review own performance and development needs to assist growth and development by:-
- Meetings agreeing own task and development objectives and reviewing these and overall performance against the competency framework.
- Participating in training and other development opportunities as agreed within the Performance Management process.
To assist in facilitating the accredited onsite Barista training.
To ensure a safe working environment for self, colleagues and customers by:-
- Ensuring good standard of housekeeping is maintained with own area
- Ensuring risk assessments are completed when appropriate
- Taking personal responsibility for own safety e.g. reporting concerns, ensuring appropriate health & safety is in place.
- Complying with all Health & Safety and Risk Policies Complying to food hygiene regulations
To ensure compliance with internal and external standards and codes of conduct by-
Meeting all regulatory requirements Complying with our Code of Conduct, policies and procedures
To undertake any other duties reasonably requested by the line manager
To proactively deliver a high quality/person centred catering services that meets the needs of the service by:-
Promoting peoples rights and responsibilities
Working as an effective member of the team Providing advice and information to Service Users in training and others where appropriate
Preparing and delivering food and drinks to quality standards Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements
Ensuring full risk assessments and risk management is delivered effectively
Ensuring that work is undertaken in line with Health & Safety requirements and hygiene is maintained at all times
Ensuring stock rotation and control is monitored Completion of daily petty cash returns
PERSON SPECIFICATION
Personal effectiveness
Essential
Catering and Barista qualifications
Catering and food preparation experience
To control stock and daily petty cash experience
Technical effectiveness
Essential
Proven verbal and written communication skills
Computer skills Collaborative team working skills
Adaptable and able to work in a challenging and changeable environment
Ability to deliver against agreed objectives/targets
Acquired experience
Essential
Display an awareness of and understanding of a person-centred approach
Display an awareness of current legislation that impacts upon and influences service delivery
Making sure that all food at point of service is of the highest quality.
Ability to prioritise workload and use initiative so as to work effectively with minimum supervision.
To work as part of a team and alone
Responsible for high standards of food, hygiene and health and safety.
Experience of kitchen management and budget control
Experience of catering within a similar environment
Experience of working within a café setting
Qualifications
Essential
Possess the City & Guilds/706/1&2 or equivalent NVQ Food Hygiene
