The posting
The successful candidate will be responsible for supervising the Student Management Team in providing administrative support such as Orientation, Billing, Enrolment, Graduation and all student-related matters to the Higher Education Qualification based programmes.
- To be responsible for pre-term activities planning, PU payment, events and workshop /PAL, orientation and new student matters and the graduation/completion process for students.
- To supervise a team of Programme Executives and to provide guidance on their specific roles
- To work closely with different Partner University and Schools to streamline processes and document them.
- To lead discussion with the Resource Management Team on managing communication and workflows
- To assist the manager to analyse impacts and develop and execute plans for the delivery and roll-out of new programmes and changes to existing programmes
Requirements
- Minimum degree with at least 2 years of relevant work experience
- Excellent interpersonal, communication and presentation skills
- Strong leadership skills and able to supervise and mentor staff
- Ability to work independently and as well as part of a team
- Self-motivated, resourceful, versatile and result-oriented
- Able to think critically and analyse and solve problems
- Preferably bilingual with good command of spoken and written English
- IT savvy and technically competent with systems



