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Open nowFirst seen 4 days ago

Customer Service Executive

5G-STARLINK PTE. LTD.1,531 open roles

Where
Malacca, Malaysia, Remote
Work mode
Remote
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Your applicationOpen nowCustomer Service Executive5G-STARLINK PTE. LTD. · Malacca, Malaysia, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on 5G-STARLINK PTE. LTD.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

DUTIES AND RESPONSIBILITY:

  • To serve customers courteously and efficiently, ensuring that the highest standards of customer service are met all the time.
  • Resolve customer issues quickly and efficiently through clear management of customer service calls and numerous administrative tasks.
  • Processed large amounts of pending orders on specialized tools (SQL Accounting System) on a frequent basis and timely manner.
  • Ensure payment made by the operator is already deposited into the companys bank account.
  • Responsible to ensure refund request from licensees are prioritized accordingly and meet the time-frame policy set by Finance accordingly.
  • To collaborate with Citylink Express to get the best rate for upcoming seasonal projects.
  • Managed payment reconciliation by monthly and reporting to Finance Department.
  • Responsible for verification on payment for courier services charge.
  • Managed pre-order from licensees for new upcoming products from generating data from SQL until collection.
  • Process order for medal, trophy and plaque including product details to meet the deadline.
  • Closely works with the Procurement unit to ensure on-time delivery of products by the suppliers.
  • Managing order custom made by collecting measurement data from operators before tailoring begins.
  • Do administration tasks such as filing on a daily basis, managing petty cash merchandise and blast marketing material through whatsapp status.
  • Undertake ad-hoc assignment and related duties when required.

Summary of role requirements:

  • Looking for candidates available to work on weekdays
  • 1 year of relevant work experience required for this role
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  1. A CV for this posting

    Written against 5G-STARLINK PTE. LTD.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on 5G-STARLINK PTE. LTD.'s form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    5G-STARLINK PTE. LTD.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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  • Who got the interview, and who heard nothing

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