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Open nowFirst seen 4 days ago

Customer Service Officer

5G-STARLINK PTE. LTD.1,531 open roles

Where
Singapore, Remote
Work mode
Remote
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Your applicationOpen nowCustomer Service Officer5G-STARLINK PTE. LTD. · Singapore, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on 5G-STARLINK PTE. LTD.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Our Client is an established company in Singapore, who is seeking to recruit Officers to join their Customer Service.

Summary

Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

Job Description

Key Roles & Responsibilities

  • Provide quality customer service to customers either by telephone or electronically
  • Respond and follow up promptly to customer enquiries
  • Handle and resolve complex cases to ensure customer satisfaction
  • Handle customer service hotline and provide first level of support.
  • Obtain and evaluate all relevant information to handle enquiries and complaints
  • Follow Standard Operating Procedures closely.
  • Work as a team and ensure that the contact centre service level is met.
  • Any other tasks assigned.

Job Requirements

  • Candidate must possess minimum 'N' levels
  • Customer-oriented with good interpersonal and communication skills
  • Highly adaptable to a fast-paced and dynamic environment
  • Pleasant disposition and personality
  • A team player
  • Candidates with experience in customer service or contact centre will have an added advantage
  • Fresh graduates with a passion in customer service are welcome to apply
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  1. A CV for this posting

    Written against 5G-STARLINK PTE. LTD.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on 5G-STARLINK PTE. LTD.'s form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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3×

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