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Open nowFirst seen 4 days ago

Executive, Customer Care

5G-STARLINK PTE. LTD.1,531 open roles

Where
Malacca, Malaysia, Remote
Work mode
Remote
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Your applicationOpen nowExecutive, Customer Care5G-STARLINK PTE. LTD. · Malacca, Malaysia, Remote
  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on 5G-STARLINK PTE. LTD.'s own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

REQUIREMENTS & SKILLS

  • Respond to customer queries promptly and professionally
  • Communicate solutions and information to merchants and consumers effectively
  • Route escalations to the appropriate channels
  • Engage in training and development initiatives to improve technical and soft skills
  • Will be required to work shift
  • 5 days a week including weekends
  • Shift Time:
  • First Start Shift: 9am
  • Last End Shift: 10pm
  • Customer Service experience
  • Logistics Background (Air and Road)
  • E-commerce and start up experience will be an added advantage
  • Experience with E-mail, Chat and Social Media

BENEFITS

  • Hot desks & Flexi-hours - Collaborative & team-oriented atmosphere, work with your team or on your own. We are a flexible and agile bunch so you can do your best work at your convenience.
  • Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista as long as it's not a birthday suit!
  • Vacation and time away - Sometimes you need to recharge and come back energized! Thats why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
  • Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
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