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Open nowFirst seen 4 days ago

Service Coordinator

5G-STARLINK PTE. LTD.1,531 open roles

Where
Singapore, Remote
Work mode
Remote
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Your applicationOpen nowService Coordinator5G-STARLINK PTE. LTD. · Singapore, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on 5G-STARLINK PTE. LTD.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

About the Role

The Service Coordinator will report to the Service Manager and provide strong administrative support to the Service department.

Responsibilities

  • Provide prompt responses to customers enquiries and service calls for log-in of breakdown calls.
  • Allocate service jobs to respective Service Technicians, e.g., job opening and closure, arrangement of spare parts and equipment for Field Technicians
  • Liaise with suppliers for battery job arrangement
  • Liaise with customers for appropriate entry clearances
  • Issue picking lists for Service Technicians for their orders of spare parts
  • Issue spare parts requisition documents for parts orders
  • Allocate service vans and update meter readings in AS400 system
  • Update personal information and status of Service Technicians in AS400 system
  • Update customers truck orders and ownership information in AS400 system
  • Update booklets and service job cards
  • Process factory cards and invoices for customers
  • Assist to renew customers contracts and ensure proper documentation
  • Preparation of daily Dashboard and daily job reports
  • Process cost of sales and warranty job cards for retail and rental customers
  • Process dispatch advice (POS)
  • Coordinate safety courses for Service Technicians per customers requirements

Requirements

  • Diploma in any field with at least 2-3 years of relevant work experience
  • Service-oriented with good communication and interpersonal skills
  • Proficient in Microsoft Office, particularly in Word and Excel
  • Experienced in using AS400 would be advantageous
  • Meticulous and able to multi-task effectively
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