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Open nowFirst seen 4 days ago

Support Desk Technician

5G-STARLINK PTE. LTD.1,531 open roles

Where
Singapore, Remote
Work mode
Remote
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Your applicationOpen nowSupport Desk Technician5G-STARLINK PTE. LTD. · Singapore, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on 5G-STARLINK PTE. LTD.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Description

Beasley Media Group is looking for a high-energy, self-motivated person for this rare opportunity to work at our headquarters in Naples, FL. In this role, the ideal candidate is the initial point of contact for IT incidents and support requests from remote and local staff. support remote and local office staff.

Qualifications

  • Strong knowledge of Windows 10 operating systems;
  • knowledge of MAC operating systems is a plus
  • Ability to provide level 1 and 2 helpdesk support to end users in a Windows 10 and MAC environment;
  • Maintain documentation and inventory of all computers and user information;
  • In-depth knowledge of Microsoft Office and O365
  • Answers, resolves, and logs inbound technical support contacts from clients, identifies issues and provides suggestions and long-term resolutions
  • Works closely with team leader and peers to develop and improve technical service skills, uses provided support tools, learns effective troubleshooting techniques, and increases product knowledge
  • Documents all customer-related issues, including the creation of tickets, steps and actions taken, and results and resolutions obtained throughout each support session
  • Knowledge of IP Networking, TCP/UDP protocol, and commonly used concepts, best practices, and procedures;
  • Experience with remote support tools;
  • Customer service oriented;
  • Excellent organizational skills;
  • Associates degree or three years of end-user support experience;
  • Must be able to lift 25 pounds;
  • Must be willing to work off hours and be on call as needed.
  • Participates in special projects and performs other duties as required
  • Must be able to commute to the office
  • Associated degree in IT or four years experience
  • Strong verbal and written communication skills;

Last date for consideration: Until Filled

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  1. A CV for this posting

    Written against 5G-STARLINK PTE. LTD.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on 5G-STARLINK PTE. LTD.'s form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    5G-STARLINK PTE. LTD.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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