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Open nowFirst seen 5 days ago

Accounts Receivable Agent

A1 Professional Talent Services32 open roles

Where
Moore, OK, United States
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Your applicationOpen nowAccounts Receivable AgentA1 Professional Talent Services · Moore, OK, United States
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Essential Functions:

  • Provide AR support to hotel properties
  • Each Agent will support an average of 4-6 hotels, depending on size
  • Regularly contact customers, primarily via phone and e-mail regarding their open invoices with the hotel
  • Provide duplicate invoice copies as needed
  • Resolve customer billing disputes and/or escalate to supervisor/hotel as needed
  • Some research and reconciliation may be needed
  • Provide a high level of customer service to both our external and internal customers
  • Promptly respond to all inquiries
  • Other duties as may be assigned by supervisors
  • Regular attendance is expected based on schedule and business needs
  • Monday-Friday working and 8 hours, plus an hour off for lunch, somewhere between 7:00 AM7:00 PM, with weekend work on rare occasions
  • Participation in employee events, onsite meetings, hotel visits and industry conferences are expected.
  • Work well with others at a variety of levels within the organization

Ideal candidate will also possess the following characteristics:

  • Work well with others at a variety of levels within the organization
  • Maintain a work environment that is comfortable, user-friendly, and organized
  • Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
  • Ability to communicate effectively and respectfully to all associates and all internal/external

resources

  • Eagerness and ability to learn new skills, technologies and business processes quickly
  • Ability to work well with others
  • Ability to collaborate with cross-functional teams and across all levels of the organization
  • Must be able to work inclusively, but also be able to work independently and without excessive supervision
  • Strong oral and written communication skills
  • Ability to maintain confidential employee information
  • Attention to detail

Qualifications:

  • High School diploma or equivalent required
  • 1-3 years customer service, administrative or accounting experience
  • Above-average written and oral communications skills
  • Microsoft Office Suite Experience
  • Customer Service experience in one of the following industries a plus; Hospitality, Accounting or Commercial Oil & Gas
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