Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

ClosedPosted 3 days ago

Member Relations Coordinator - Hybrid - Lexington, KY

aaamidatlantic348 open roles

Where
Lexington, KY - Hamburg (Job Posting)
Work mode
Hybrid

This posting closed on 2026-10-23. 348 other aaamidatlantic postings are live.

Get the CV for this job

From $25 per CV, paid once. No subscription.

Still open, like this oneLive
  1. Automotive Repair Technician | No Weekends Required!2d agoaaamidatlantic · Cincinnati, OH - Downtown (Job Posting)
  2. Automotive General Service Technician2d agoaaamidatlantic · Oklahoma City, OK - Quail Springs (Job Posting)
  3. Automotive Repair Technician2d agoaaamidatlantic · Columbus, OH 43220
  4. Automotive General Service Technician2d agoaaamidatlantic · Columbus, OH 43230

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. aaamidatlantic postings stay open a median of 12 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 3 days ago

aaamidatlantic median: 12 days open

The posting

AAA Club Alliance is seeking a full-time Member Relations Associate Coordinator to support our call center in Lexington, KY.

**This position is Hybrid. Tuesday, Wednesday & Thursday onsite in our Lexington, KY Hamburg office and Monday and Friday Work From Home after 90 days of training**

To the qualified candidate, we offer:

  • Hourly rate of $15.00/hour + eligibility for annual merit increase
  • Comprehensive benefit package
  • 2+ weeks of Paid Time Off during the first year
  • 401(k) plan with a company match of up to 7%
  • 8 paid holidays
  • Health & Life Insurance
  • All required computer equipment provided to you by AAA
  • Tuition Reimbursement and a complimentary AAA Premier Membership + more!

The primary duties of the Member Relations Coordinator are:

  • Acts as first contact and takes calls from Members and customers. Responds and resolves routine or less complex issues and feedback received about AAA products and services in a timely and thorough manner.
  • Escalates non-routine complaints and issues to the appropriate party.
  • Organizes/prioritizes daily workload to ensure adherence to AAA goals and objectives.
  • Determines appropriate compensation for routine case resolution.
  • Communicates with members through multiple channels, both verbal and written.
  • Engages with members to provide an exceptional customer service experience.
  • Utilizes emotional intelligence to recognize unique needs of each member and responds accordingly.
  • Effectively uses computer systems for tracking purposes, information gathering, documentation and resolution of cases.
  • Maintains performance standards as established by the business line.

Minimum Qualifications:

  • High School Diploma; Associates degree a plus.
  • 1+ years of Customer Service Experience.
  • Customer service skills including friendliness, empathy, and strong listening skills. Experience interacting with dissatisfied customers a plus.
  • Ability to prioritize work, and handle simultaneous assignments with success and accuracy. Ability to perform multiple tasks in fast paced environment.
  • Good problem solving and critical thinking skills.
  • Ability to work overtime as needed.

#LI-Hybrid #LexingtonKy #ShareTheLex #LexKy

Full time Associates are offered a comprehensive benefits package that includes:

  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category:

Customer Service

Posting text belongs to the employer. Removal requests: contact us.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against aaamidatlantic's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on aaamidatlantic's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    aaamidatlantic's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.