The posting
Department:
10010 ACH Enterprise - Administration
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
N/A
Pay Range:
$151.65 - $242.65
Responsible for ensuring the coordinated and cohesive performance of Pediatric Primary Care and related services across the division. Sit at the intersection of multiple organizational matrices, working with division and area executive leadership, region specific pediatric primary care leaders, the Children’s Health Medical Group Physician Executives, the Chief Quality and Safety Officer, nursing, and various corporate services to optimize clinical care delivery outcomes, align operations to enterprise strategies and standards, and ensure all other key performance indicators are achieved in pediatric primary care (quality, safety and service).
Major Responsibilities:
- Quality, Safety, Patient Experience, Access: Responsible for ongoing monitoring of Pediatric Primary Care performance on KPIs (quality, safety, service) and identifies and communicates trends and opportunities to improve performance. Works with the chief quality officer and other relevant leaders to identify any unique challenges or barriers to be addressed in pediatric primary care. Partners with administrative leaders, regional primary care leaders, physicians/APPs, practice management and others to implement necessary performance improvement plans and recognize and celebrate team success. Promotes a culture of continuous improvement and alignment to the Advocate Health management system. Promotes cross-enterprise learning and identification of best practices. Works to implement best practices across the Enterprise.
- Clinician alignment: Assists in leading relationship engagement, management, and performance optimization with new and existing aligned clinician groups across the division.
- Clinical integration: Works to ensure care delivery operations are coordinated, cohesive, and efficient for patients and care team members receiving and providing pediatric primary care services. Connects work across service lines, corporate services, and all other sites of care, inclusive of schools, mobile programs and virtual health.
- Strategy actualization: Promotes alignment of pediatric primary care processes to enterprise strategies and operational imperatives. Contextualize enterprise strategies to the leaders and workforce. Engages in bidirectional communication and feedback with that workforce as well as Divisional and Enterprise leadership to ensure local perspectives and dynamics are incorporated into planning and implementation.
- Clinician engagement & communication: Serves as a key communicator to the Regional Medical Group in contextualizing initiatives and happenings. Executes and supports Best Place To Care initiatives to advance Physician and APP engagement. Maintains active rounding on leaders, care teams, and other teammates.
- Medical Group policy adherence: Reinforce and optimize communication of Medical Group policies and service expectations. Opines on the development of all medical group policies regarding pediatric primary care.
- Resource, growth planning & prioritization: Participates in processes for clinician position approvals, capital planning, budgeting, and other resource prioritization within primary care. Engages in growth planning and strategic initiative prioritization. Includes direct engagement with and advisement of acute care facility leadership.
- Academic mission: Collaborates with academic leadership to ensure optimal support and coordination exists as is needed across the enterprise for pediatric primary care.
- Human Resources Management: Works with regional and area leads on processes related to human resources, including interviewing, selecting new employees, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
- Supervise other Regional and Area Pediatric Primary Care leaders as needed
- Designs and directs the work of the assigned area(s) of responsibility. Selects, coaches, and develops teams, setting objectives that align with organizational strategy to inspire and motivate the teams. Manages organizational talent through performance management, succession planning, and development. Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered, and performance is systematically improved.
- Develops and/or recommends operating and capital budgets and controls expenditures within approved budget objectives.
- Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.
Licensure, Registration, and/or Certification Required:
- Medical Licensure within their respective Area geography
- Active Board certification within their primary medical discipline
- MBA, MHA or advanced management degree preferred
Education Required:
- Doctoral degree (MD or DO) required
Experience Required:
- Ten years of progressive leadership experience up to and including five years at executive level involving health system operations, management, quality, and patient safety preferably in academic medical center setting or health system.
Knowledge, Skills & Abilities Required:
- Excellent oral and written communication, presentation, facilitation, and public speaking skills.
- Strong leadership, vision, and ability to drive strategic and operational objectives.
- High integrity, business ethics, and self-awareness.
- Strong knowledge of healthcare markets, patient care, and customer needs.
- Strategic, analytical, and sound decision-making capabilities.
- Ability to build high-performing teams, develop talent, and delegate effectively.
- Demonstrated ability to develop and maintain strategic relationships with executives, physicians, staff, and community stakeholders.
- Proven change leadership skills and ability to lead in complex, matrixed environments.
- Strong operational, financial, and system integration acumen, including budget management.
- Resilient, adaptable, and results-oriented with the ability to perform effectively under pressure.
- Commitment to health equity, underserved populations, and community engagement.
- Demonstrated clinical credibility and success in fostering physician-management partnerships.
Physical Requirements and Working Conditions:
- Exposed to normal office environment.
- Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
