Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Technical Service Specialist

Abbott3,821 open roles

Where
United Arab Emirates - Abu Dhabi
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Service SpecialistAbbott · United Arab Emirates - Abu Dhabi

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Abbott's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Abbott postings stay open a median of 6 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted today

Abbott median: 6 days open

The posting

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

  • Career development with an international company where you can grow the career you dream of .
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Technical Service Specialist

This position works out of our UAE location in the Abbott Core Labs division

About Diagnostics Division

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

What You'll Do

Primarily responsible for performing installation, maintaining and troubleshooting of ADD instruments as well as customer satisfaction within a given area. Is anxious to find solutions to minor reagent problems. Works in a defined territory and be able to take extra projects within the service organization as requested by Service Manager within and outside the country/region

Products/Strategy planning responsibilities:

Should have knowledge of Bio Medical Instruments and their functionality, be able to demonstrate all operational capabilities of the instruments.

Sales activity responsibilities:

Responsible for achieving Service Sales Target as assigned.

Projects implementation responsibilities:

  • Always represents Abbott in a professional manner to develop and preserve a favorable customer relationship and achieve customer satisfaction.
  • Supports colleagues within department and cross-functionally once needed and ensure success by consultation, coaching and counseling once needed.
  • Performs emergency repair and preventative maintenance at customer site.
  • Performs modification and engineering updates at customer site.
  • Give customers instructions on how to change instrument parts, on how to apply the instrument-related software.
  • Prioritize service calls within assigned areas.
  • Prepare detailed documentation for each service call. Sells service agreement & renewal.
  • Troubleshoot problems are associated with the instrument, operator and any application.
  • Identifies situations creating customer dissatisfaction and implements corrective action to resolve
  • Implements major product upgrades relative to their assigned product group
  • Work as technical coordinator and advisor for specific product group
  • Monitor the Spare parts usage and inventory for his product and as per Abbott standard.
  • Create ideas and action plan to improve the Service department and customer satisfaction.
  • Act proactively and self-driven by utilizing Active Sense Technology tools to ensure productivity and drive efficiency in labor and Spare Parts utilization.
  • Ensures that all activities are performed in compliance with quality system requirements.

General Responsibility:

To comply with company policies and procedures and maintain quality ethics goals.

Accountability:

Impact customer satisfaction with Abbott products. This position requires efficient and effective communication with Abbott users, including operators of the equipment. Failure to perform may have a negative impact on market share and product sales.

Know the Business:

Understand both customers and market. Decision based on facts on logical experience. Identifies problems and trends.

Drive for Results:

Sets higher goals and achieves with quality. Focus on performance indicators. Assessment and self-assessment knowledge.

Innovation:

Establish innovative ideas and programs to increase customer satisfaction and service department effectiveness.

Teamwork:

Create a Positive Teamwork environment within Service Department plus Sales and Marketing to synchronize efforts of achieving company goals.

Required Qualifications:

Bachelor’s Degree of Bio-medical engineering. • 5-10 years of experience in related field (Abbott Instruments Experience is an advantage)

Experience in troubleshooting as well as contacts to customers are of advantage knowledge of the diagnostics market, electronic, mechanical and chemical knowledge. and or a proven track record in a similar position, supported by management and customer references.

Successful engagement with customers, specifically key stakeholders and lab staff.

Strong experience and process skills of business functions service delivery.

Strong communication skills.

Coaching and training skills.

Strong experience in use of analytical tools and software

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Field Services

DIVISION:

CRLB Core Lab

LOCATION:

United Arab Emirates > Abu Dhabi : Abu Dhabi Islamic Bank Building

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Abbott's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Abbott's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Abbott's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.