The posting
We are seeking a motivated individual to join our team as a Service Advisor. The ideal candidate will be responsible for providing exceptional customer service, assisting clients with their service needs, and ensuring a smooth and efficient service experience.
Locations:
- Jeddah
Requirements:
- Diploma's degree in Mechanical Vehicle Engine, or related field preferred.
- Good communication and interpersonal skills
- Proficiency in Microsoft Office
- Strong organizational and coordination abilities
- English proficiency is preferred
- Eligible for Tamheer Program
Key responsibilities:
- Greeting customers and assessing their service requirements.
- Communicating effectively with customers to explain services, costs, and timelines.
- Coordinating with technicians to ensure timely completion of services and repairs.
- Maintaining accurate records of customer interactions and service requests.
- Following up with customers to ensure satisfaction and address any concerns.
- Providing recommendations for additional services based on customer needs and vehicle condition.
- Ensuring compliance with company policies and procedures while delivering high-quality service.
- Assisting in managing the service department's workflow and scheduling appointments.



