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Open nowPosted 27 hours ago

Customer Support

abdulrauf1-1741255834245 open roles

Where
Dubai, United Arab Emirates
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Your applicationOpen nowCustomer Supportabdulrauf1-1741255834 · Dubai, United Arab Emirates

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market. abdulrauf1-1741255834 postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 27 hours ago

abdulrauf1-1741255834 median: 3 days open

The posting

About the Role

PrimeBox is a fast-growing self-storage and logistics company in Dubai. We offer self-storage units, moving & packing, and business fulfilment services. As we scale, we're looking for a hands-on Customer Support Specialist to manage incoming inquiries, convert leads into customers, and support clients throughout the full service and payment process.

Key Responsibilities

  • Manage incoming customer inquiries via WhatsApp and phone.
  • Consult customers on storage solutions, pricing, and available options.
  • Process bookings, maintain customer information, and update CRM records.
  • Coordinate pickups, transportation, and warehouse arrangements.
  • Support customers throughout the storage process.
  • Follow up on customer payments and outstanding balances.

Requirements

  • 2+ years of experience in customer support, sales, or a similar customer-facing role.
  • Excellent communication and customer service skills.
  • Strong organizational and multitasking abilities.
  • Customer-oriented and proactive approach.
  • Experience with CRM systems.
  • Excellent English communication skills.
  • UAE experience is a plus.
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